Average Branch Manager salary in Worcester Park

About the RoleAre you passionate about supporting families with children and young people with Special Educational Needs (SEN)? A dedicated UK-based charity is seeking a Helpline Coordinator to manage and enhance its helpline service. This is a vital role where you will: Provide empathetic, first-tier support to families navigating the complexities of SEN processes.Manage a team of volunteers, ensuring they are well-supported and trained to handle calls effectively.Work closely with families and volunteers in a collaborative and open environment. Responsibilities Include: Taking Calls: Offer guidance and first-tier support to families, signposting them to appropriate next steps.Volunteer Management: Oversee a team of 30+ volunteers across the UK, providing mentoring, supervision, and feedback.Training & Recruitment: Recruit new volunteers and run training and support sessions to maintain a skilled and engaged team.Continuous Improvement: Gather feedback and help improve the helpline service.Case Summarisation: Summarise calls, identifying whether they are new/complex cases or first-tier issues. Key Skills and Experience: Strong communication skills and excellent command of the English language.Organised with great attention to detail—able to dot the i’s and cross the t’s.Knowledge of SEND law (IPSEA qualifications preferred, ideally Level 3, but candidates with Levels 1 or 2 who are willing to study further will be considered).Experience supporting families with SEN or working in related roles (e.g., SEN support teacher, youth worker, or legal advisor).Empathy and patience to handle calls from emotionally desperate parents.Ability to adapt to flexible working hours based on helpline times (9 AM-12:30 PM, 1 PM-4 PM, and 6 PM-9:30 PM). Desirable Attributes: Experience managing volunteers or teams in a collaborative environment.Familiarity with the ever-changing laws and terminology surrounding SEN, autism, and education.Personal experience with SEN, either as a parent or professional, is a bonus.

Worth Recruiting – Property Industry Recruitment AREA VALUER – Residential Lettings & Estate Agency Location: West London, W6 Salary: OTE £50k Position: Permanent – Full Time Be part of a truly exceptional team of dynamic, resourceful and motivated professionals: This is a wonderful opportunity for a skilled Estate Agent with experience of valuing and listing homes, with an award-winning independent Estate Agency to cover the West London area. To be considered for this role as a Lister / Valueryou must have previous estate agency experience, a proven track record of achievement in a sales role and experience of valuations and listings in the residential property sector. You will be highly self-motivated, well-presented, articulate, and specifically, be capable of winning instructions at the right price for the right fee and of being able to spot and take advantage of valuable business opportunities. You must be able to win instructions at all levels of the market, as well as help maintain and retain relationship with existing vendors. A highly competitive salary and commission package is on offer for the right candidate as well as fantastic future opportunities. The Company: Our client is an established, market leading independent Estate Agency based in Kent and the West London area Skills required for this Area Valuer role will include: Must have proven property sales experienceListing and instruction winning ability essentialProvide a high level of customer serviceGreat telephone sales skillsSmart, well-presented and well-spokenAmbitious and self-motivatedAble to work under pressure in a fast-paced environmentKnowledge of the West London marketDriver with full a UK license Benefits: With this Area Valuer role include: Competitive basicCar allowanceCareer progression Contact: If you are interested in this role as an Area Valuer, please contact the Property Recruitment Team at Worth Recruiting and send us a copy of your CV. Response: We receive a great many applications and always respond as quickly possible. If you have not received a response within 48 working hours, please assume that on this occasion your application has not been successful. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Worth Recruiting provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services and Prop Tech.  For further information, visit our website: worthrecruiting.me. Quote: job WR39121 – Area Valuer

Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development? With training and as one of their Customer Service Associates, you will become responsible for providing an efficient and effective administration and customer service to their existing customers regarding their Mortgage, Investment and/or Savings Accounts. These are not your usual automated roles and will is a mix of varied administration and customer services, where you will be involved in: Providing information on products and services offered to existing customers.Taking calls from customers and dealing with all levels of enquiries in a clear and concise manner to ensure customer satisfactionWith training, undertaking general day to day administration duties encompassing all aspects of Mortgage Accounts proceduresPrepare and issue standard or dictated letter responses to savings customers Possessing proven communication and organisational skills, the client is seeking experience gained within a customer service environment where you have been involved in dealing with customer enquiries, coupled with being organised, articulate and with a willingness to learn. These are genuine career opportunities and you do not need experience in the financial services sector as full product and ongoing training is provided. Offering an excellent remuneration and benefits package that includes an annual bonus, pension, paid overtime, generous holiday entitlement, hybrid working (after probationary period), free parking, professional study sponsorship and various social events throughout the year, further information is available on application.