About UsPharmica is one of the leading online pharmacies in the UK. We offer a wide range of effective treatments through our free online prescription service. Our ethos is providing cutting-edge technology to automate and innovate safe, affordable health care while delivering exceptional customer service. We’re passionate about making the pharmacy experience as easy and convenient as possible online.About the RoleWe’re looking for someone who’s eager to share their expertise, inspire the team and drive a culture of continuous learning to constantly improve our pharmacy and put our patients first. If this sounds like you, we'd love you to join the fast-growing, enthusiastic team!As a key member of the pharmacy team, you will be responsible for developing and supporting all aspects of the pharmacy. The role must ensure high-quality, innovative and up-to-date pharmacy services, which will consistently meet the needs of all our patients.The right individual will be commercially focussed with excellent clinical skills and someone who can effectively communicate with patients and other healthcare professionals. They will help lead and manage a skilled team to provide an outstanding pharmacy service, in addition to further developing the business.Our bright and friendly offices, with spectacular views of the city, are based in Central London (WC1X) - within walking distance from various underground and train stations such as Russell Square, Chancery Lane, Kings Cross, and Farringdon.Key ResponsibilitiesHelp ensure the pharmacy is always operating safely and efficiently within the General Pharmaceutical Council’s standards for distance-selling pharmaciesHelp ensure a high-quality, innovative and up-to-date service that meets the needs of all our patientsEnsure relevant clinical audits are performed to monitor and improve the pharmacy serviceParticipate in the revision and development of local dispensary policies and SOPsParticipate in multidisciplinary teamwork, helping to motivate staff and maintain effective working relationshipsAddress escalated customers' requests and complaints, showing excellent communication and customer service skillsHelp oversee the procurement of pharmacy supplies and stock controlBe an enthusiastic, driven, and self-motivated leader who can support the business aims and objectivesBe a dynamic and organised leader with excellent attention to detailWork closely with the marketing and development team to ensure any patient-facing content is clinically correctBe able to cover the role of the responsible pharmacists should the need ariseKey Skills and RequirementsGPhC registeredQualified pharmacistHigh levels of IT literacy and numeracy are essentialGood people skillsBenefitsCentral London (WC1X) office with spectacular views of the city and within walking distance from various underground and train stations such as Russell Square, Chancery Lane, King’s Cross and FarringdonFun and friendly office environment (table football, fruit bowls, cakes and snacks, drinks fridge, etc.)Regular socialsPension schemeEmployee DiscountFree ParkingBlueLight Card eligibilityExcellent mentorship and career developmentPrivate medical insurance (activated after probation), with rewards including:Amazon Prime MembershipWeekly drink at Café NeroUp to 50% off gym memberships: PureGym, Virgin Active, Nuffield HealthDiscounted Apple watchUp to 40% off fitness trackers and smartwatches from Garmin, Fitbit, Samsung, Polar and WithingsDiscounted cinema tickets (Vue, ODEON)30% off Merlin Attractions (Alton Towers, Thorpe Park, etc.)Up to 20% off on up to 4 hotel bookings a year with ExpediaDiscounts on Waitrose shopping and healthy food boxes (Mindful Chef)75% off selected Champneys Spa BreaksVitality American Express Credit Card (get up to 2% cashback)Rakuten TV on-demand movie rentals30-day Deliveroo Plus Gold MembershipWeekly discounts at ItsuAmazon Gift Card (£5 or £10 gift card each month)Up to 25% discount with luxury hotel, Mr & Mrs SmithGymShark and SportsShoes discounts12 months Fiit Membership25% off selected full priced bikes or 15% off selected Turbo e-bikes, as well as discounts on equipmentWeightWatchers Premium membership for 6 months for £3012 month subscription with HeadspaceUp to £1,026 cashback on a Peloton Cross Training Tread, or up to £630 cashback on a Peloton Cross Training Bike or Cross Training Bike+Free Allen Carr Easyway stop smoking programme worth up to £379 with the option to attend one programme at over 40 centres nationwide
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