Average Attendance Officer salary in Bradford, West Yorkshire

We’re recruiting a Resident Liaison Officer to join our growing Capital (Planned Works/Refurbishment) Division working on contracts with our clients in Bradford and the surrounding areas, including Huddersfield and Halifax.Working on site, you’ll be our first point of contact for tenants – you’ll play a key role in maintaining Ian Williams's strong community partnerships and positive relationships with customers, clients, and external organisations.If you are passionate about making a difference in the community, thriving on building strong relationships and improving the lives and surroundings we work in, we want to hear from you!£35,494.00 inclusive of car allowanceBenefits include:Be part of the company profit share scheme (9% of base salary achieved last year)Private mileage scheme and fuel cardEmployer pension contribution of up to 5%Life InsuranceFree legal and financial advice, and counselling through the Lighthouse Construction Industry Charity.Resident Liaison Officer roleAs a Resident Liaison Officer, you'll support the successful delivery of our Capital contract, working within the communal and internal areas of residential properties.You'll be the first point of contact for residents and our directly employed site teams/contractors and be a crucial part of the team responsible for communicating internally and externally about upcoming renovation works, the progress, and its completion. An operational team of Contract Managers and a Business Manager will support you.In addition to the above, you will also:Be proactive in maintaining excellent relationships with residents via letters, face to face visits, events, and telephone calls to enable customer satisfaction and a smooth uninterrupted workflow.Maintain electronic records appropriately, producing and updating reports detailing customer satisfaction and progress levels for the contract.Proactively resolve problems and complaints regarding the works, consulting with all parties involved positively and honestly, always bearing in mind the contract deliverables.What will you bring as a Resident Liaison Officer?Excellent communication and customer service skills with the ability to be open, honest, and firm where appropriate.Experience as a Resident Liaison Officer/Tenant Liaison Officer and/or Social Value Officer for a property services contractor or similar is preferred. And experience dealing with kitchen and bathroom replacements would be beneficial - however, similar backgrounds with transferrable customer service skills will be considered.Strong organisational skills with the ability to prioritise and react quickly to issues as they arise whilst seeing them through to completion and resolution.Excellent IT skills including Microsoft (Word and Outlook)A full UK driving licence which is essential to undertake the role of Resident Liaison Officer.Additional Benefits include:Enhanced maternity/ paternity payTraining and development opportunitiesTrade discounts from our preferred suppliers for you and your friends and familySpecsavers vouchersFor information on all other additional benefits, please visit our website.About Ian Williams LtdDiscover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages.We reserve the right to shortlist prior to the closing date based on application volumes.Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. Ian Williams Ltd will use applicants’ details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website.We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regard to this position.

To provide a wide range of business support functions to Officers/Managers, to include:To deal with internal and external customers both face to face and over the telephone.To maintain and co-ordinate records as requested by managers;Organise diary management and appointments, arranging meetings, taking, writing up and circulating minutes and agendasIf you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth@essentialemploy.co.uk quoting the reference number. 5307638Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.All our roles may be subject to pre-employment checks including references so please be prepared.You can also follow us at Twitter/Facebook/LinkedIn or via our website

The Lead Officer for Transportation will provide authoritative leadership on transport matters, shaping clear and effective policies that support safe, sustainable and well-connected transport systems focused on environmental, economic and community outcomes. As the Council's principal transport adviser based in Halifax, the role offers clear guidance to officers, elected members and residents, whilst managing external specialists when required.Client DetailsCalderdale is a distinctive borough in West Yorkshire, known for its striking rural landscapes, vibrant towns such as Halifax and Brighouse, rich industrial heritage and growing national profile in culture, creativity and screen tourism. Home to diverse and resilient communities, a strong economy and a thriving voluntary sector, we deliver essential services while supporting innovation, green growth and inclusive prosperity.DescriptionThe Lead Officer for Transportation will:Develop and implement transportation strategies and policies aligned with organisational goals.Lead and manage transportation projects, ensuring timely delivery within budget constraints.Collaborate with internal and external stakeholders to address transportation needs and challenges.Provide expert advice on transportation planning and infrastructure development.Monitor and evaluate the effectiveness of transportation programmes and initiatives.Ensure compliance with relevant legislation and regulations in the transportation sector.Prepare comprehensive reports and presentations for senior management and stakeholders.Drive innovation and sustainability in transportation projects across Calderdale.ProfileA successful Lead Officer for Transportation should have:Proven leadership experience in public transportation planning, policy development, or a related field within the public sector and government.A strong understanding of public sector operations and regulations in the transportation industry.Excellent project management and leadership skills to oversee complex transportation initiatives.Strong communication and stakeholder management abilities.A commitment to achieving sustainability and efficiency in transportation projects.Degree in a relevant area or equivalent experience.Job OfferThe role of Lead Officer for Transportation benefits from:Competitive salary of £60,000 per annum.Access to a Local Government pension scheme.Hybrid and flexible working.Generous annual leave entitlement.Opportunity to make a meaningful impact within the public sector.If you are ready to take on this exciting Halifax-based opportunity as a Lead Officer for Transportation in Public Sector and government, we encourage you to apply today!