Average Application Support salary in Bristol

Role: Application Support Specialist - SAP Location: Bristol / Hybrid Duration: 6 Months Clearance: Current SC / DV required Our client are looking for a dynamic, energetic and driven Application Support Specialist to join there engineering team, responsible for providing both remote and hands-on technical support to a varied community of users. This post will report directly to the Engineering Capability Manager and take operational direction from the Engineering Team Lead. You will be required to provide support the existing team in the day to day running of applications specific to your knowledge base, assist in determining the impact of any changes to the application and delivery of those changes. As the successful candidate, you will be responsible for providing IT technical support to a wide range of users and capabilities at all levels. Equally comfortable, confident and professional whether on the end of a phone or 'hands-on' at a desk, you will be the sort of individual that takes pride in providing a first-rate service and genuinely enjoys solving IT issues for colleagues at all levels of the business. Responsibilities: Liaise with 3rd line IT teams for additional support of the applications.Respond to IT incidents, perform incident resolution or, when needed, escalation to the appropriate group.Support software installations, patching and In Service Releases.Maintain security and policy compliance while performing technical tasks.Contribute to technical documentation, knowledge articles, procedures & process definitions.Support emergency or periodically planned information systems administration tasks, maintenance/upgrades and configuration changes.Contribute to BDUK IT projects as needed and as coordinated by the assigned project manager. Basic Qualifications: Exposure to or understanding of ITIL processes.Excellent troubleshooting and problem solving skills.Customer focused with strong customer service skills and the ability to apply sensitivity and discretion when required.Excellent English oral and written communication skills.BASIS SAP (Front end support - Oil & Gas plus Fi) Desired Skills: Computing or engineering degree preferred.Experience of working within a secure (classified) environmentProfessional technical certifications highly desirable.Familiarity with BASIS SAP applications For more information and immediate consideration please apply directly to this advert

Application Support Engineer £25,000 - £30,000 DOEBristolOnsiteAmazing Benefits!!Diverse Company culture Our client, a well-known organisation in the Technology and Software Solutions (TSS) industry, is searching for a Product Helpdesk Support ideally with experience in the Pensions industry to join their Product Support team. About the role: We are looking for a Product Helpdesk Support Engineer to join our team and provide day-to-day technical supervision of incidents and problems that have been assigned/passed to the software applications support desk. You will be responsible for ensuring accuracy and quality throughout the software development lifecycle. Responsibilities: Provide day-to-day technical supervision of incidents/problems that have been assigned/passed to the 1st line support team.Liaison with Second line support for estimation, planning and prioritisation of workload for development team taking into account customer requirements.Monitoring the incident call queue to ensure calls are resolved within the SLA and contractual requirements. Qualifications and experience: Minimum of 1 - 2 years' experience in a similar role of 1st/2nd linePC and Server Support experience (hardware and software)MS Windows 7/ XP and Windows Server 2008 Knowledge, Active Directory, Citrix InfrastructureExperience of working in an IT based client facing customer service environment, resolving issues on site and remotely Skills and experience: Experience with pensions softwareExperience with cloud-based technologiesStrong problem-solving and analytic skillsExcellent communication and customer service skills Benefits: 23 days holiday rising to 27 with the opportunity to buy extraAn excellent company matched pensionLife assurance15 weeks' fully paid maternity, adoption and shared parental leaveVoluntary benefits designed to suit your lifestyle-from discounts on retail, socialising, to travel, technology, and health and wellbeingAnnual volunteering day - to give something back to your community If you'd like to play a key part in our journey, then please send us your CV Please apply to this advert or email your CV IND_PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

An Applications Engineer is required for a well established OEM of CNC machine tools here in the UK. As one of the global leaders in CNC machine tools, their reputation for quality and reliability is respected by their customers, and envied by their competition. They have an amazing network of skilled engineers across service, applications, pre and post sales support. On top of this, they have departments dedicated to projects, technical support and applications, to ensure customers receive the very best experience when purchasing a new machine. There's a fantastic training package on offer with this role, to learn more about their products including the turning, milling and mill-turn combi machines. Benefits include a basic salary of circa £47K depending on experience, annual bonuses, a company vehicle with hybrid options, private pension, Bupa healthcare and life assurance, 33 days holiday, laptop and brand new phone, extensive ongoing training and career progression. Responsibilities for the role include - Provide a high standard of technical support to customers in terms of machine demonstrationsPrepare and prove machining methods, strategies and cycle time estimations, designed to provide solutions to customers' manufacturing problems.Working on a range of machining centres, lathes and mill turn combi'sAssisting customers with troubleshooting support and guidance, either remotely or on siteSupporting installation teams with new machine installations, providing the customer with user training and operating instructionsUse of CAM software, as well as creating programmes long hand at the machineFrequent travel to customer sites all over the UK for demos and training, with overnight stays required at times You'll be working within an already established team of applications engineers, collaborating and working towards the same goal, so being able to work effectively with colleagues, as well as representing the brand on site with customers is absolutely essential. If you're working on the shop floor as a CNC Programmer but looking to go into applications, this would be a fantastic step up the ladder in your career! To be successful as an applications engineer, were looking for the following skills and experience -- Previously an Applications Engineer, CNC Programmer, or CNC Manufacturing Engineer- Ability to programme CNC Mills or Lathes, writing programmes longhand to machine complex parts- Be able to demonstrate cutting method techniques, tooling suggestions, and a high level of exposure to machining a variety of materials- Willingness to travel nationally, and be prepared to stay overnight if required- Clean driving license ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.