Average Application Manager salary in Surrey

Application Support AnalystLocation: Gerrards Cross Salary: £32-37K plus excellent benefits packageOur client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions.Key RequirementsWe are seeking a technically proficient and service-oriented support analyst who thrives in a fast-paced, high-pressure environment. The ideal candidate will be comfortable prioritising their own workload, solving complex problems autonomously, and communicating clearly with non-technical users.Essential:Minimum 2 years' experience in second-line support, ideally covering 1st to 3rd line support in a lean teamStrong experience with technical and application support – including SQL queries, database investigation, and software installationExcellent interpersonal and communication skills – ability to work with doctors, nurses, and healthcare professionals under time pressureHands-on experience with:SQL / databasesWindows operating systemsApplication SupportRemote Access ToolsFamiliarity with ticketing systems – any platform (e.g. Jira, Zendesk, ServiceNow)Must be highly fluent in English, both spoken and writtenMust be able to drive – the office is not accessible by public transportMust live within 45 minutes of Gerrards CrossDesirable:An IT qualification or degree is helpful, but experience will be prioritised over formal credentialsStable employment history – candidates with multiple short-term roles or recent career gaps are unlikely to be progressedRole & ResponsibilitiesThis is a technical, customer-facing role requiring hands-on support of on-premise software systems. You will play a critical part in resolving application and infrastructure issues and ensuring smooth delivery and use of clinical systems across NHS environments.Responsibilities include:Providing 1st, 2nd, and 3rd line support to healthcare customersHandling SQL/database queries, troubleshooting application issues, and performing on-site software installationsManaging and resolving incoming support calls and tickets within SLA timeframesWorking collaboratively with development teams to escalate and resolve more complex issuesMaintaining ticket logs and issue resolution through Jira or similar platformsDelivering user training for new customers and updatesTesting and quality-assuring bug fixes prior to releaseYou will regularly interact with time-constrained clinicians, so clarity, confidence, and patience are essential.BenefitsCompany Pension SchemeOn-site ParkingHealthcare CoverCommission SchemeYou will be joining a team of highly skilled and passionate professionals who value collaboration, autonomy, and continual learning. If you are technically strong, people-focused, and eager to make an impact in healthcare, we’d love to hear from you.

Join an exciting role as an Application / Operations Support Analyst within the financial services industry. This permanent position in London offers an opportunity to play a key role in supporting technology operations. Client Details The employer is a well-established organisation within the financial services sector. Description Responsibilities and Duties Responsible, along with other operations analysts, for the day-to-day management of the exchange platforms.Provide 1st line application and operational support to connected clients to ensure smooth day-to-day operations.Monitor and troubleshoot application systems to ensure high availability, stability, and performance.Work with other departments (Compliance, Surveillance, Infrastructure, and Sales) to ensure appropriately monitored live operations of all platforms.Support the build-out, configuration, and deployment of new exchange platforms and applications.Take a lead role in technology client support, including platform delivery management, support, and knowledge transfer.Raise, manage, and deploy changes to support the day-to-day running of multiple exchange platforms.Compile and document outage reports for any production incidents once resolved.Be a subject matter expert on the exchange platforms from a technological and operational perspective.Take part in release review meetings and assist with implementing system upgrades and patches.Actively identify, raise, and pursue improvements and changes that will benefit the team and the wider ecosystem.Collaborate with internal teams to resolve technical issues effectively and ensure knowledge sharing.Document processes and create detailed reports for technical issues, resolutions, and operational procedures.Maintain a strong understanding of the financial services industry and its technology requirements.Ensure compliance with relevant regulations, industry standards, and internal policies. Profile Required Skills/Experience Essential Degree level qualification and 3- 6 years of experienceExtensive experience using Unix/Linux serversAbility to write advanced SQL queries and a strong understanding of relational databasesScripting experience e.g. bash/shell, python or similarProficient with Microsoft Excel and other Microsoft Office productsExperience with FIX ProtocolProven use of G.I.T or similarExcellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audienceExperience supporting production applications and demonstrated the ability to understand end-to-end systems and processesExperience of network support and troubleshootingExposure to UK and EU equity markets Desirable Prior experience in a similar roleKnowledge or experience of GrafanaPrevious experience of Binary ProtocolsPrevious experience of the Atlassian suite of productsTCP/UDP knowledge Job Offer Competitive salary ranging from £50,000 to £70,000 per annum.3 days on site in Central London.

Role: Application Services ManagerLocation: City of LondonSalary: £80,000Flexible working: 3 days a week in the office We are seeking a dynamic and experienced Application Services Manager to lead the delivery and support of our core insurance applications. This role is pivotal in ensuring the stability, performance, and continuous improvement of systems that underpin our operations across policy administration, claims, and document management. You will manage relationships with vendors and offshore partners, oversee incident and problem resolution, and work closely with product managers and business stakeholders to align technology delivery with strategic goals. Key skills & Responsibilities Proven experience in a similar role within the London Insurance MarketStrong understanding of cloud-based applications and insurance platformsFamiliarity with SQL, Azure DevOps, ServiceNow, and ITIL frameworksExperience managing hybrid teams and working with offshore partnersExcellent stakeholder engagement and communication skills If this role sounds of interest and you would like to know more do not hesitate to contact me on Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.