Average Application Analyst salary in Belfast

Discover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job OverviewEngineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech . We are hiring an Application Support Lead Analyst to join a high-performing, 24x7 Funds technology team responsible for the stability and availability of more than 30 business-critical applications serving platinum clients across EMEA and North America. In this role, you will combine hands-on technical expertise across SQL, Linux, and real-time monitoring tools with strategic oversight, leading incident response, driving system improvements, and guiding a team of analysts to keep operations running with minimal disruption. Your work directly determines the reliability of systems that high-value clients depend on every day, making speed, precision, and proactive thinking essential to success. Responsibilities: Lead proactive monitoring and incident response across a portfolio of more than 30 Funds applications, ensuring continuous system availability within a 24x7 follow-the-sun operating model.Coordinate with technology teams across multiple disciplines to identify root causes, define system enhancements, and deliver well-tested, effective solutions that minimise recurrence.Define scope and objectives for complex application improvements by evaluating business processes, system behaviour, and operational standards, then translate findings into clearly documented requirements.Collaborate with Product Owners, Business Analysts, and Systems Analysts to assess downstream impacts and establish support requirements for new and evolving capabilities.Identify risks, vulnerabilities, and security gaps within supported applications, communicate potential impact to stakeholders, and recommend practical mitigation options.Mentor and coach junior analysts, allocate work across the team, and build team capability to maintain high service standards under pressure.Influence technical and operational decisions by providing structured analysis, clear recommendations, and expert counsel to management and cross-functional partners. Required qualifications & skills: Experience in application support or a closely related technology operations discipline.Working knowledge of Oracle and MS SQL, including the ability to write and execute ad hoc queries to investigate issues and support analysis.Working knowledge of UNIX or Linux and Windows environments, including core system navigation and administration functions.Ability to use real-time monitoring platforms such as ITRS Geneos or AppDynamics to proactively detect and respond to system events.Experience using job scheduling tools such as AutoSys to manage and oversee automated workloads.Experience logging, tracking, and reporting issues using tools such as JIRA or equivalent ticket management systems.Strong analytical skills and attention to detail, with the ability to remain effective under pressure and time constraints.Clear and confident communication skills, with the ability to convey technical findings to both technical and non-technical audiences.Bachelor's degree or equivalent in a relevant field. Beneficial skills & qualifications: Experience with messaging technologies such as TIBCO, SWIFT, MQ, or Kafka in a financial services or enterprise application environment.Programming or scripting skills in any language, used to automate tasks, analyse data, or streamline operational processes.Familiarity with problem management tools and methodologies for tracking and resolving recurring operational issues.Basic understanding of financial markets and products, providing context for the business impact of system events.Master's degree in a technology or business-related discipline. What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays)A discretional annual performance related bonusPrivate Medical Care & Life InsuranceEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family:Applications Support ------------------------------------------------------ Time Type:Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our

Discover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job OverviewAre you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Services Liquidity Management Services Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview:The individual will join the Application Production Support team for the Services Liquidity suite of enterprise-critical applications. Services Liquidity is one of Citi's most important businesses, delivering solutions that enable corporate treasurers and clients globally to manage their liquidity efficiently and to manage risk effectively and reliably. This is an established, globally distributed team operating across the EMEA, NAM, and APAC regions to deliver 24/7, follow-the-sun production support, ensuring the stability, availability, and resilience of these critical platforms. The successful candidate will join the EMEA team based in Belfast, providing support coverage during EMEA business hours. On a day-to-day basis, the role partners closely with development teams, Product Owners, Business Analysts, Systems Analysts, and management across multiple technology areas to ensure functions are integrated effectively and business goals are met. What makes the team interesting is its direct impact on a mission-critical global business, its exposure to complex, high-impact platforms, and its adoption of modern tooling - including Citi's AI tools - to resolve issues faster and drive continuous improvement. What you'll do: Incident Management & Root Cause Analysis - Perform root cause analysis on production incidents and deliver timely technical resolutions to protect platform stability and availability.Problem Debugging & Resolution - Debug complex issues arising on the platform and identify effective solutions, leveraging Citi's AI tools to accelerate diagnosis and remediation.Release & Deployment Support - Execute release deployment activities and post-release validation to ensure smooth, low-risk changes.Reporting & Data Analysis - Write complex SQL queries to produce reports and insights for business users.Cross-Team Partnership and stakeholder management - Collaborate with Product Owners, Business Analysts, Systems Analysts, and multiple technology teams to document system impacts and support requirements.System Analysis & Enhancement - Analyze existing system logic, identify problems, and recommend enhancements for complex, high-impact applications. What we'll need from you:Are you an experienced application support professional who thrives in a fast-paced, mission-critical environment and enjoys working in partnership with global colleagues? If so, we'd love to hear from you. To succeed in this role, you will bring: Strong hands-on technical expertise across the core technology stack, including Java, WebSphere, TIBCO EMS, IBM MQ, and IBM Connect Direct.Solid database and data skills, with proven experience in Oracle, MongoDB, and PL/SQL, including the ability to write complex SQL queries to support analysis and reporting.Practical experience with cloud and container platforms, notably OpenShift and Google Cloud Platform (GCP), together with release and deployment tooling such as UDeploy.Proficiency with application monitoring and observability tools such as Kibana, Splunk, and AppDynamics to proactively identify, diagnose, and resolve production issues.A strong problem-solving and incident-management mindset, with the ability to perform root cause analysis, debug complex issues, and deliver timely, effective resolutions - including leveraging Citi's AI tools.Excellent communication, collaboration, and stakeholder-management skills, with experience working in a global, follow-the-sun support team and partnering across development, product, and business functions. Previously worked in a global team and looking to grow your career in partnership with global colleagues? Then apply today What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays)A discretional annual performance related bonusPrivate Medical Care & Life InsuranceEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family:Applications Support ------------------------------------------------------ Time Type:Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

Application Support EngineerLocation: Craigavon, Northern IrelandJob Type: Full-timeShift Pattern: Monday to Friday, 9am to 5pmREED Technology are delighted to partner with a fantastic organisation who due to growth are seeking to recruit an Application Support Engineer.  The successful candidate will be responsible for supporting, maintaining, and optimising business applications to ensure reliable performance, issue resolution, and user support. This role is crucial in acting as a first-line technical expert for operational systems, collaborating closely with IT, operations, and finance teams.Duties:Application Support & Maintenance:Provide day-to-day support for business applications such as TMS, ERP, and operational software.Troubleshoot and resolve application issues promptly.Test, configure, and deploy software updates, patches, and fixes.Assist in system integrations, upgrades, and deployments.User Support & Training:Respond to user queries related to business applications.Provide guidance and training to employees on application usage.Escalate complex issues to the Senior IT Support Engineer or IT Manager.Documentation & Reporting:Maintain accurate documentation for applications, workflows, and processes.Record incidents, resolutions, and known issues in support logs.Assist in reporting on application performance and recurring issues.Continuous Improvement:Identify opportunities to improve system performance and user experience.Support process optimisation initiatives and digital transformation projects.Collaborate with the IT team to implement system enhancements.Compliance & Security:Ensure applications comply with company policies, GDPR, and security standards.Support access control, user permissions, and data integrity.Required Skills & Qualifications:Experience supporting business applications in a corporate environment.Strong problem-solving and troubleshooting skills.Familiarity with ERP, TMS, or operational logistics systems.Good understanding of IT infrastructure and application interactions.Strong communication skills for user support.Desirable: Experience in transport, logistics, or regulated industries; Knowledge of SQL, system configuration, or reporting tools; IT certification (Microsoft, ITIL, or relevant application-specific training).Culture:Join a company focused on innovation, sustainability, and growth.Exposure to large-scale digital transformation projects in a leading logistics organisation.Professional development and training opportunities.A competitive salary and company benefits are available for the right candidate.To apply for this Application Support Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.