Senior Customer Analytics Manager
Senior Customer Analytics Manager Milton Keynes Up to £80,000 Are you ready to take the helm of a dynamic, fast-paced brand's innovative and growing team? Harness your strategic and analytical skills to leave a lasting impact on a prominent national business. Company Overview: Embrace the opportunity to join a global industry leader in food and services. Armed with an extensive database, an unwavering passion for data, and a relentless drive for innovation, this organization offers an environment that nurtures your growth. You'll become a valued member of a dynamic group of data enthusiasts, all dedicated to continual learning and development. Role Highlights: As a Senior Customer Analytics Manager, your primary mission is to guide the business in delivering profound insights in the realms of customer and campaign analytics. Your responsibilities encompass: Leadership: Managing a team of four, overseeing prioritization, fostering development, and providing training.Data Mastery: Utilizing SQL and Python to dissect extensive datasets, extracting impactful insights on customer lifetime value, churn, and retention.Customer Segmentation: Employing data modeling and in-depth analysis to segment customers, enabling targeted marketing and a more personalized customer experience.Stakeholder Insights: Offering invaluable insights to senior stakeholders both within and outside the organization, unveiling the true nature of the customer base and strategies for engaging them. Your Qualifications: The ideal candidate will possess the following qualifications: Proficiency in SQL (Python/R skills are highly desirable).A strong grasp of customer analytics and key performance indicators (KPIs) like Customer Lifetime Value (CLV), retention, and loyalty.Confidence in communicating complex technical terms in easily understandable language to high-level senior stakeholders. Benefits Package: In addition to an annual salary ranging from £70,000 to £80,000, the compensation package includes competitive benefits and flexible working arrangements. Application Process: To express your interest in this exciting opportunity, please submit your CV via the application link on this page.
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