Average Agent salary in Penrith

Travel AgentLocation: CumbriaWorking arrangement: Full-time, 100% office-basedA growing travel agency in Cumbria is looking for an experienced Travel Agent to join its team. The agency arranges everything from package holidays to longer-haul and more complex trips, and is seeking someone who enjoys helping customers find and book the right holiday.This is a customer-facing role based entirely in the office. Applicants must live within reasonable travelling distance of the Cumbria office and have relevant travel agency experience.The roleYou will support customers throughout the booking process, from their first enquiry to their return home. You will listen to what they want from their trip, recommend suitable options and manage the details needed to deliver a smooth experience.Your responsibilities will include:Handling enquiries in person, by telephone and by email.Researching destinations, flights, accommodation, transfers and other travel arrangements.Creating and presenting suitable holiday options, including package holidays and long-haul trips.Providing accurate quotations and converting enquiries into bookings.Making and amending reservations using supplier and booking systems.Explaining travel documents, entry requirements, payment schedules and booking terms to customers.Offering relevant extras, such as travel insurance, excursions or upgrades, where appropriate.Managing booking administration, payments and customer records accurately.Liaising with tour operators, airlines, hotels and other suppliers to resolve queries.Supporting customers when plans change or issues arise before or during travel.Building lasting relationships that encourage repeat bookings and referrals.About youYou will have previous experience in a travel agency or a similar travel sales role and be confident handling customer enquiries and bookings. You should have good destination knowledge, strong attention to detail and the ability to explain options clearly.The ideal candidate will also be able to manage several bookings at different stages, work accurately under pressure and provide a friendly, professional service. Experience arranging both package holidays and long-haul travel would be particularly useful.Working arrangementsThis role is 100% office-based in Cumbria. Candidates must be able to commute to the office reliably; remote and hybrid working are not available for this position.To apply or discuss the role in confidence, please contact Imperium Financial Recruitment, which is acting as the recruitment agency for this opportunity.

We are seeking a highly skilled and motivated Sub Agent to lead and control a key section of a significant infrastructure project located near Penryth. This is an excellent opportunity to take ownership of a 2.5KM highway and roadworks project, managing a dedicated team of section engineers, site engineers, and apprentices to ensure efficient delivery of works.Responsibilities:Project Leadership: Take overall responsibility for the construction works, ensuring that all activities align with project schedules and business objectives.Health, Safety & Environment: Maintain a relentless focus on Zero Harm. Review method statements and risk assessments, lead accident investigations, and ensure all site activities comply with rigorous safety standards, including confined space and hot works permits.Team Management: Motivate and mentor your team, monitoring performance and providing coaching to ensure the development of technical skills across all levels.Commercial & Subcontractor Oversight: Proactively manage subcontractors, track budget versus value, and maintain precise records to support commercial recovery and overall project viability.Quality Assurance: Exercise ownership of the handover process, ensuring all documentation is submitted accurately and in accordance with project specifications.Qualifications:Current driving license and valid CSCS card are essential.SSSTS or SMSTS qualification required.Strong experience in highways, earthworks, drainage, or structures.Proven ability to produce resourced stage programmes and monitor KPI compliance.Excellent communication skills with a solution-oriented approach to complex engineering challenges.What We Offer:Schedule: 42.5 hours per week, Monday to Friday.Compensation: Competitive rate of £480 - £500 per day (Inside IR35).Project Duration: 3 monthsTo Apply:Due to the critical nature of this project, we are looking to fill this position immediately. If you possess the necessary experience and are looking to make a significant impact on a high-profile highways project, please submit your application or contact Becky at . We will be reviewing applications and moving forward with the selection process urgently.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Travel ConsultantLocation: CumbriaEmployment Type: Full-time, permanentWorking Arrangement: Office-basedRole OverviewA growing and well-established travel agency in Cumbria is looking to recruit an experienced Travel Consultant to join its friendly and professional team.This is an excellent opportunity for someone with previous travel agency or tour operator experience who is passionate about creating memorable holidays and delivering outstanding customer service.The agency arranges a broad range of leisure travel, including UK and European package holidays, cruises, city breaks, family holidays, luxury escapes and long-haul destinations. The successful candidate will help customers find, plan and book holidays tailored to their individual requirements and budgets.Key ResponsibilitiesHandle customer enquiries in person, by telephone and by email.Discuss customers’ travel requirements, preferences and budgets.Recommend suitable destinations, resorts, accommodation and travel options.Arrange and book package holidays, flights, hotels, transfers, cruises, tours and ancillary travel services.Provide advice on European, worldwide and long-haul destinations.Prepare accurate holiday quotations and tailored travel itineraries.Process bookings through relevant reservation systems and tour operator platforms.Ensure all booking information and customer documentation are accurate.Advise customers on passports, visas, entry requirements, travel insurance and other important travel considerations.Promote additional products, including upgrades, excursions, airport parking, lounge access and travel insurance.Take payments and maintain accurate customer and booking records.Manage amendments, cancellations and post-booking enquiries.Build strong relationships with customers and encourage repeat business and referrals.Follow up enquiries and convert prospective customers into confirmed bookings.Work towards individual and team sales targets.Maintain up-to-date knowledge of destinations, travel products, industry developments and supplier offers.Resolve customer queries or concerns professionally and efficiently.Ensure all bookings comply with company procedures and relevant travel industry regulations.Support local marketing activity, promotional campaigns and customer events when required.Essential Experience and SkillsPrevious experience working as a Travel Consultant, Travel Agent or within a relevant tour operator environment is essential.Strong knowledge of package holidays and experience arranging travel to European and long-haul destinations.Experience using travel booking systems, reservation platforms and tour operator websites.Good destination knowledge and a genuine interest in travel.Proven ability to identify customer needs and recommend suitable travel products.Strong sales skills with the confidence to convert enquiries into bookings.Excellent customer service and communication skills.A professional, friendly and approachable manner.Strong attention to detail and a high level of accuracy.Good organisational skills with the ability to manage several bookings and enquiries simultaneously.Comfortable working towards sales targets and commercial objectives.Competent in the use of email, Microsoft Office and general computer systems.Able to work independently while contributing positively to a close-knit team.Desirable ExperienceExperience arranging tailor-made, cruise, luxury or complex long-haul holidays.Familiarity with recognised travel reservation or back-office systems.Knowledge of travel insurance, visa requirements and foreign travel regulations.An existing customer following or strong relationships within the local community would be advantageous.Relevant travel and tourism qualifications.Personal AttributesThe successful candidate will be:Passionate and knowledgeable about travel.Customer-focused and committed to providing a personal service.Commercially aware and motivated by achieving results.Confident, enthusiastic and persuasive.Calm and professional when managing changes or unexpected travel issues.Reliable, organised and attentive to detail.Keen to develop their destination and product knowledge.A collaborative team member with a flexible approach.What Is on OfferThe opportunity to join a growing and supportive independent travel business.A varied role arranging holidays across a wide range of destinations.A friendly, customer-focused office environment.Ongoing supplier, product and destination training.Opportunities to develop professionally as the agency continues to grow.Competitive salary, dependent on experience.Additional incentives or travel-related benefits, where applicable.Additional InformationThis is an office-based position in Cumbria. Applicants must be able to commute reliably to the office and should be available to work the hours required by the agency, which may include occasional Saturdays.Due to the nature of the position, applications can only be considered from candidates with relevant travel agency, tour operator or closely related travel industry experience.Imperium Financial Recruitment is acting as the recruitment agency for this vacancy.