Aftersales Manager
We are representing a reputable dealership seeking an experienced Aftersales Manager to oversee operations at their Norwich location. This is an excellent opportunity for a dedicated professional looking to advance their career within a well-established motor trade environment. The Aftersales Manager role offers a challenging yet rewarding environment, leading a large team across multiple departments and ensuring operational excellence.Benefits for the successful Aftersales Manager:Competitive basic salary of £50,000 per annumPotential OTE of up to £81,200 annuallyMonday to Friday working pattern, 8am to 6pm, with no weekend workOpportunity to lead and develop a team of 35 staff across service, parts, and warranty departmentsWork within a well-established and supportive dealership environmentChance to enhance management skills within a dynamic automotive settingBe part of a forward-thinking organisation committed to quality and service excellenceDuties of the Aftersales Manager:Managing day-to-day operations of the service, parts, and warranty departmentsOverseeing a team of approximately 35 staff, including workshop technicians and support personnelEnsuring high levels of customer satisfaction and operational efficiencyDriving department profitability while meeting key performance indicatorsImplementing effective processes to optimise workflow, service delivery, and team performanceMonitoring KPIs and developing strategies to improve departmental outcomesRequirements:Proven experience as an Aftersales Manager within the automotive industryStrong leadership qualities with the ability to motivate large teamsExcellent understanding of service, parts, and warranty operationsKnowledge of dealership KPIs and continual performance improvementProfessional approach coupled with exceptional organisational skillsAbility to manage multiple tasks effectively in a fast-paced environmentIf you are eager to take on a challenging and rewarding role as an Aftersales Manager and want to join a thriving dealership, we would love to hear from you. Contact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Norwich and Norfolk, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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