Average Aftersales Manager salary in the UK

Perfect Placement UK Ltd is recruiting on behalf of our client, a manufacturer-owned dealership group, and we are seeking an Aftersales Manager for their Croydon, Surrey site. The Aftersales Manager role is responsible for leading the aftersales department in a busy, customer-focused workshop environment, driving performance, team development and measurable improvements.Benefits of an Aftersales Manager:£45,000 basic salary with a realistic £67.5k OTE based on performance42 hours per week, Monday to Friday (8am–6pm)Manufacturer-owned dealership with a well-established team aligned to a vehicle manufacturer groupCompany car scheme including insurance, servicing, breakdown and tyre coverPension contribution up to 7%22 days annual leave rising to 26 with continued service, plus bank holidaysSingle private medical and additional retail discountsEmployee Assistance Programme and occupational health supportDiscounts on new cars and a range of aftersales services including MOT, body shop, parts, services and tyresTraining and development opportunities to support career progressionDuties of an Aftersales Manager:Manage the Aftersales Manager workshop technician team to maximise efficiency, drive sold hours and improve first time fixLead customer-facing Aftersales Manager activity to achieve commercial targets while maintaining exceptional customer serviceDrive use of new digital systems and processes within the dealership digitalisation strategyDevelop team skills and knowledge to support clear career progressionOptimise operational processes across the customer journey, including vehicle health checksEnsure compliance with group financial processes, DVSA MOT requirements and all relevant Health & Safety regulationsMonitor key performance indicators and take action to hit short, medium and long-term goalsContribute to improvements across the department and wider dealershipRequirements for an Aftersales Manager:Previous experience in a busy dealership environmentProven experience as an Aftersales Manager delivering resultsAbility to manage a team of at least 20 peopleMulti-brand experience preferredStrong leadership and coaching skills focused on service standardsCommercial awareness and capability to drive upsell without compromising customer experienceConfident adoption of new processes and systemsStrong understanding of compliance, process adherence and Health & SafetyContact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Croydon and Surrey, today to discover more about this fantastic opportunity.Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Aftersales ManagerLocation: Stoke-on-TrentSalary: £35,000 - £45,000 per annumJob Type: Full Time | Permanent, hours are 8am - -5:30pm Lead the Aftersales Function for a Successful vehicle dealershipAdele Carr Recruitment is delighted to be partnering with a well-established and successful commercial vehicle dealership to recruit an experienced Aftersales Manager.This is an excellent opportunity to join a growing business with a strong reputation within the HGV sector, where you'll play a key role in leading the aftersales operation, driving customer satisfaction and supporting the continued success of the business.Reporting directly to the Directors, you'll take ownership of the Service, Parts and Warranty departments, ensuring customers receive an exceptional experience from vehicle handover through to ongoing servicing and support.The RoleAs Aftersales Manager, you will be responsible for the overall performance of the aftersales operation, ensuring high standards of customer service while maximising departmental efficiency and profitability.Key responsibilities include:Leading, motivating and developing the Service, Parts and Warranty teams.Managing the day-to-day performance of the aftersales department.Monitoring KPIs and implementing continuous improvements.Driving customer satisfaction, loyalty and repeat business.Building strong relationships with customers and key business partners.Working closely with the workshop to improve productivity and operational performance.Identifying opportunities to improve business processes and customer experience.Supporting the sales team by delivering a seamless customer journey from vehicle handover through to ongoing aftersales support.To be successful in this role, you'll have:Previous experience as an Aftersales Manager, Service Manager or similar management role.Experience within the HGV, commercial vehicle or automotive industry.Strong leadership and people management skills.Excellent communication and customer relationship management abilities.Commercial awareness with the ability to improve departmental performance.A pragmatic approach to problem solving and decision making.The ability to manage multiple priorities within a busy environment.Excellent organisational skills with a proactive, results-focused approach.DesirablePrevious vehicle aftersales experienceCategory C (HGV) Licence.Salary & Benefits£35,000 - £45,000 per annum, depending on experience.Free on-site parking.Permanent, full-time position.Office-based role in Stoke-on-Trent.Opportunity to join a respected and growing commercial vehicle dealership.A supportive working environment with genuine long-term career prospects.Interested?If you have experience managing aftersales operations within the commercial vehicle or automotive sector and are looking for your next leadership opportunity, we'd love to hear from you.Apply today with your CV or contact Adele Carr Recruitment for a confidential discussion.

Aftersales ManagerBasic Salary up to £55,000 DOE | OTE up to £75,000 + Company Car | 25 Days Annual Leave + Bank Holidays (increasing with service) | Pension & Life Assurance | Exclusive Retail, Lifestyle and Vehicle DiscountsFull-time | 45 hours per week, including Saturday mornings on a rota basisLead Excellence. Drive Performance. Shape the Customer Experience.An exciting opportunity has arisen for an accomplished and ambitious Aftersales Manager to lead a high-performing aftersales operation within a progressive and customer-focused automotive business.This is a pivotal leadership role for a motivated professional who is passionate about delivering exceptional customer experiences, developing successful teams, and driving commercial performance. You'll play a key role in shaping the future success of the business while leading a dynamic and talented team.The OpportunityAs Aftersales Manager, you will take full responsibility for the operational and financial performance of the Service Department, ensuring outstanding levels of customer satisfaction while maximising efficiency, productivity, and profitability.Working closely with senior leadership and support teams, you will lead, motivate, and develop a diverse team of Technicians, Service Advisors, Parts professionals, and departmental support staff, creating a culture of excellence, accountability, and continuous improvement.Key Responsibilities * Lead the day-to-day operation of the Service Department, ensuring exceptional service delivery and operational efficiency. * Drive workshop productivity, utilisation, and departmental profitability through effective performance management. * Inspire, coach, and develop your team to achieve individual and collective success. * Deliver outstanding customer experiences while maintaining the highest standards of quality and professionalism. * Monitor and manage departmental financial performance, budgets, and key performance indicators. * Ensure full compliance with manufacturer requirements, company policies, and industry regulations. * Foster a positive, inclusive, and high-performing working environment that encourages engagement and professional growth.About YouWe are looking for a confident and results-driven leader with a proven track record in automotive aftersales management.You will bring: * Previous experience as an Aftersales Manager, Service Manager, or in a senior aftersales leadership position. * Strong operational expertise within a busy automotive service environment. * Demonstrated success in leading and developing large, multi-disciplinary teams. * Excellent commercial awareness with the ability to drive profitability and performance. * Exceptional customer service focus and relationship-building skills. * Strong analytical, organisational, and problem-solving abilities. * A commitment to maintaining the highest standards of compliance, quality, and customer satisfaction. * A leadership style that inspires others, drives accountability, and creates a positive workplace culture.Why Join Us?This is more than just a management role-it's an opportunity to make a lasting impact within a successful automotive business that values leadership, innovation, and customer excellence with a World Leading Brand!In return, you'll enjoy a rewarding career, ongoing professional development, excellent benefits, and the opportunity to lead a talented team in a business committed to continuous improvement and long-term success.If you're ready to take the next step in your leadership career and drive outstanding results within a fast-paced automotive environment, we'd love to hear from you.