Average Advisor salary in Warrington, Cheshire

The Senior HR Advisor will play a pivotal role in providing expert HR guidance, supporting the Human Resources department, and driving key initiatives within the business. This is a fast paced role and offers an opportunity to make a tangible impact in a forward-thinking environment. Client Details This Global FMCG business is known for its commitment to fostering a supportive workplace. With a strong focus on its employees, the company provides a professional and collaborative atmosphere to grow, develop and excel. Description Provide expert HR advice and support to managers and employees across the organisation.Contribute to the development and implementation of HR strategies and initiatives.Support recruitment processes, including job design, candidate selection, and onboarding.Oversee performance management procedures and provide coaching where necessary.Analyse HR data and metrics to inform decision-making and strategy improvements.Provide guidance on training and development programmes to enhance workforce capabilitiesProvide insight on OD, Workforce planning and Talent ManagementProactively identify opportunities to enhance employee engagement and retention Profile The successful Senior HR Advisor should have: Ability to build strong relationships and influence LeadershipGood knowledge of employment law and HR best practices.Analytical mindset with the ability to interpret HR data and metricsHigh level of integrity and professionalism with energy and drive to match Job Offer A competitive salary up to £40,000 per annum.Comprehensive benefits packageA permanent position within a professional and supportive working environment.Excellent learning and development and progression opportunitiesScope for personal and professional growth within the Human Resources department. If you are ready to take the next step in your HR career and contribute to a thriving organisation, apply now!

Job Specification Position:Customer Service Advisor Location:Birchwood, WarringtonHours:Part Time, Rotational shifts between 10:00 - 18:00Salary:£25,000 Pro Rata Contract:Permanent HRGO are currently working on behalf of a client based in Birchwood, Warrington who are currently seeking Customer Service Advisors to join their vibrant and expanding contact centre team. If you are passionate about providing exceptional customer service and enjoy working in a dynamic and fast paced environment, then look no further.As a Customer Service Advisor within their contact centre, you will be first point of contact for their valued customers. Your primary responsibility will be to provide exceptional customer service and support across multiple channels including phone, email, and live chat. You will play a crucial role in ensuring customer satisfaction and maintaining their reputation for excellent service. Duties: Respond promptly and professionally to customer inquiries and complaints via phone, email, and live chat.Provide accurate information about products, services, and company policies to customers.Assist customers in resolving issues and finding appropriate solutions.Process returned goods and items for customers within agreed timeframes.Ensure customer complaints are handled effectively and escalated when necessary.Maintain a high level of knowledge about our products and services to effectively assist customers.Collaborate with other departments to resolve customer issues and ensure a seamless customer experience.Document and update customer interactions and transactions in the company's CRM system.Meet or exceed individual and team performance targets, including customer satisfaction, response times, and quality of service.Handle escalation calls in the first instance to establish. Qualifications/Knowledge/Skills/Experience: Previous experience in a customer service role, preferably in a contact centre environment.Excellent communication skills, both written and verbal.Strong problem-solving and decision-making abilities.Ability to handle difficult customer situations with empathy and professionalism.Strong multitasking skills and ability to work in a fast-paced environment.Attention to detail and accuracy in customer interactions and data entry.Ability to work independently as well as part of a team. Please call Nicola at HR GO recruitment for more information or email

Customer Service Advisor- Permanent Must be commutable to Warrington (must drive if working late shifts) Shift pattern: Full-time, 4-5 days a week, both evening and weekend work included Salary: £26,672 Start date: 14th July 2025 Location:Fully on-site, Warrington We're looking for a passionate Digital Customer Service Advisor to join an energetic team in Warrington. This role offers a competitive salary of £26,672 and the chance to work in an environment that prioritises learning, development, and growth. The successful candidate will play a crucial role in servicing customer queries. If you have a background in customer-facing roles and a positive approach to learning new things, this could be the perfect role for you. What you'll do: Servicing inbound contacts regarding online account queries.Providing customers with professional and friendly service via live chat, telephone and email.Ensuring data is accurately recorded, including any adjustments, closures, and other processes.Resolving all customer account queries efficiently and in a timely manner.Liaising internally with other departments to resolve customer queries.Ensuring that any escalations are raised promptly and correctly to maintain customer satisfaction. What you bring: Experience working in a fast-paced environment.Ability to deliver best-in-class customer interactions.Positive approach to learning new things.Curiosity about the industry.Excellent communication skills.Strong problem-solving abilities. What sets this company apart: This company is dedicated not only to its customers but also its employees, providing an environment where people can learn, develop, and grow both professionally and personally. Extra Rewards: Unlock bonuses to boost your income.Training: 4 week classroom training provided.Future Security: Build savings with monthly pension contributions.Family Support: Enhanced Maternity & Paternity Pay for life's big moments.Refer & Earn: Get rewarded through their 'Refer a Friend' program.Peace of Mind: Death-in-service benefit for financial security.Smart Savings: Enjoy discounts and cashback from top retailers.24/7 Healthcare: Access virtual GP services anytime for you and your family.Mental Wellbeing: Get support through counselling and self-help resources. What's next: Ready for an exciting career move? Don't miss out on this fantastic opportunity! Apply today by clicking on the link. We look forward to receiving your application. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates