Average Advisor salary in Northwich

RMG is growing and its medium sized inbound CustomerService Contact Centre has exciting opportunities for permanent CustomerServiceAdvisors, to joinoursupportiveteam based in Northwich. To be considered for these opportunities, you must be able to work a rota'd shift between 8am and 8pm and be fluent in both written and spoken English. As a CustomerService Advisor in our Inbound Customer Contact Centre, you willjoin a friendly team of established and supportiveCustomerService colleagues and become the voice of RMG. You'll be confident building rapport withour customers, answering a variety of queries relating to their properties and accounts. Our scheduled start date is Monday 9th June 2025. Please note that due to our structured and comprehensive training schedule, no holidays or appointments can be taken for 1 month from 9th June to ensure you don't miss any valuable training and you're able to put into practice what you have learnt. Whatwill I be doing day to day? Respond to inbound customer contacts/queries (via phone, email or online chat) providing advice, guidance and services/solutions to meet customer needs.Ensure all transactions with customers are accurately recorded on their computer-based records.Process all documentation resulting from customer contacts ensuring information is passed to colleagues to action. What hours will I be working? OurCustomerService Centre is a 24/7 operation to ensure we're always available to respond to customer's queries. You'll be working a shift rotation working a 7.5hr shiftbetween 8am and 8pm, Monday to Sunday, working 1 weekend in 4,with days off in lieu. You must be able to work between 8am and 8pm on Saturday and Sunday also. What are we looking for from you? We're looking for self-motivated people with a positive attitude. Previous customerservice experience is required and if you have the right skills and attitude, you can really forge a career within RMG. It's a given you will be a great communicator, be able to demonstrate empathy and be happy to go out of your way to help both customers and colleagues. Ideally, we're looking for… First class customerserviceskills is essential, where providing a great service just comes naturally to you!Excellent listening skillsExcellent communicationskills both written and verbalWorking knowledge of Outlook, Excel and WordAble to carry out instructions quickly and accurately and the confidence to ask if unsureGood organisationalskillswith the ability to work to deadlines What does RMGhave to offer our Contact Centre CustomerServiceAdvisors? 27 days holiday plus Bank HolidaysFree onsite parkingFree Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP ServicesA comprehensive induction / training period - so you know you will be confident when speaking with customersDedicatedTeam Leader supportJoin a small, friendly and supportiveteam - don't just take our word for it... what do our existing CustomerServiceAdvisors say about us? "I been put in the best team ever, they have been amazing with all the help that they have offered to me" Source: CustomerService Advisor, Northwich About Us Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work. And it doesn't stop there - RMG embraces diversity and equal opportunity in the workplace. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential.

Join Huntswood as a Customer Service Advisor - Make a Real Impact in Financial Services! Are you a customer service superstar with a background in financial services? Ready to take on a new challenge with a respected name in the industry? Huntswood is looking for passionate and driven Customer Service Advisors to join an exciting project supporting the commercial division of a leading financial services provider. What You'll Be Doing: As a key part of our customer experience team, you'll be the friendly voice and helpful hand guiding clients through changes to their financial products and payment services. You'll connect with customers via phone, chat, and email, ensuring they feel supported every step of the way. Where You'll Work: You'll be based at the client's flagship campus in Knutsford, nestled in the beautiful Cheshire countryside. The newly refurbished office offers a modern, collaborative space designed to help you thrive. After initial training (5-6 weeks full-time in office), you'll enjoy a hybrid schedule with just 2 days a week in the office. Key Details: Start Date: Monday 30th June Day Rate: £155 (This is only available to individuals working via Husp Umbrella company, we can assist you with this) Location: Knutsford, Cheshire Hours: 35 hours per week, Monday to Friday, shifts between 8am-7pm Contract: Initial 6-month contract with potential for future opportunities Why Join Huntswood? Work with a leading financial brand on a high-profile projectGain valuable experience in a professional, fast-paced environmentBuild a long-term relationship with Huntswood and unlock future rolesBe part of a company that values people, integrity, and excellence What We're Looking For: Experience in telephony-based customer service, ideally in financial servicesBackground in commercial banking is a plusConfident communicator with strong interpersonal skillsComfortable working to targets and KPIsDetail-oriented and tech-savvy (MS Office, internal systems) About Huntswood: Huntswood, now part of ResultsCX, is a trusted name in customer experience management. Together, we support some of the world's most respected brands across financial services, utilities, and more. We're committed to creating a positive impact-for our clients, their customers, and our people. Ready to Make a Difference? If you're ready to bring your skills to a role where you'll be valued, supported, and challenged, apply today and take the next step in your customer service career with Huntswood.

Are you a successful Service Advisor looking to take the next step in your career? Service Advisor - Knutsford Salary: Basic £33,000 OTE £37,000 plus Overtime Working Hours: Monday - Friday 8am - 6pm, 1 in 3 Saturdays 8am - 1pm Due to continuing business success and growth our client has a fantastic opportunity available for a Service Advisor to join their busy dealership. The ideal Service Advisor: Previous experience in a similar role is essentialA passion to deliver a high standard of customer serviceBags of personality and can take dealing with customers in their strideExcellent telephone and face-to-face communication skillsAdministration skills, be able to use computers with confidence and the ability to organise and prioritise work Service Advisor key responsibilities: Establish rapport with and provide outstanding care to the customerIdentify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and productsBook in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiencyArrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehiclesManage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames.Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary Previous Automotive Experience is Essential If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige Franchise motor company, then APPLY today! If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.