Administrator
Operating across the UK, this specialist within the automotive sector is searching for an experienced Administrator to join its warranty team and support a broad customer base. What’s in it for you? Work hours: Monday to Friday, 9am to 5pmSalary guide: £25,000 to £30,000 depending on experience22 days' holiday, increasing with length of serviceRegular incentivesAccess to a healthcare schemeCycle to work scheme Administrator Responsibilities: Oversee warranty claims from customers, from initial call through to completionProcess warranty claims, ensuring claims are in line with company and manufacturing guidelinesHandle invoices relating to warranties, working closely with accounts and customersRespond to queries relating to warranties, ensuring an exceptional service is deliveredEnsure all administration work is handled in line with guidelines and is completed to a high degree of accuracy Administrator Skills and Experience: Previous administration experience is essentialKnowledge of the automotive sector is essential, ideally gained within a warranty or service positionComputer literate with MS Office experience, and knowledge of Autoline or Kerridge would be an advantageCustomer-focused, able to resolve problems and deliver excellent serviceStrong communicator, confident liaising over the phone and professional in your approachExcellent organisation skills and able to prioritise
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