IFA Administrator
The OpportunityAn excellent opportunity has arisen for an experienced IFA Administrator to join a highly regarded national financial planning business with an excellent reputation in the market.Working closely with a team of Financial Advisers, you'll provide high-quality administrative support across the full client journey, ensuring new business, client requests and ongoing transactions are processed accurately and efficiently.Key ResponsibilitiesProcess new business applications and associated paperwork through to submission to providersComplete client identity verification where requiredChase applications, transactions and client requests through to completionAssist Advisers with the management of client cash holdings and placing trades in line with Adviser instructionsMaintain accurate and up-to-date client and plan records on the back-office systemEnsure all relevant documentation and correspondence is uploaded to the correct client recordsCreate, manage and complete administrative tasks in line with company proceduresManage tasks assigned by Advisers, Managers and other members of the support teamAssist with preparing quotations, applications, key features and other relevant paperwork for Adviser meetingsHandle incoming telephone calls and correspondence, ensuring these are dealt with efficientlyEnsure clients receive the correct documentation in a timely mannerRespond promptly and professionally to queries from clients, providers and AdvisersProcess and chase policy claims through to completionSupport the wider team with additional administrative duties as requiredAbout YouThe ideal candidate will have previous experience as an IFA Administrator, Financial Services Administrator or within a similar financial planning support role.You'll be:Highly organised with excellent attention to detailConfident communicating with clients, Advisers and providersAble to manage multiple priorities and work to deadlinesCustomer-focused with a professional and approachable mannerA strong team player who enjoys working collaborativelyComfortable using technology and learning new systemsKeen to develop your knowledge and career within financial planningExperience using Intelligent Office (IO) or a similar financial planning back-office system would be advantageous.A basic understanding of financial planning, providers and financial products would also be beneficial.What's on Offer?Hybrid working - 3 days in the office and 2 days from homeThe opportunity to join a national financial planning business with an excellent reputationA varied IFA administration role supporting experienced Financial AdvisersA professional and collaborative working environmentExcellent opportunities for career development and progressionA comprehensive flexible benefits package, allowing you to tailor your benefits to your individual needsDeath in ServiceGroup Income Protection, with options to increase your level of cover and benefit periodWorkplace pension with employer contributionsDental coverCritical Illness coverHealth Cash PlanCycle to Work schemeAccess to a wide range of retail discounts and savings through the employee benefits platformInterested?This is an excellent opportunity to join a respected national business and build your career within financial planning.Apply with your CV to this advert or contact Ellie Sedgwick at IDEX Consulting for further information on or At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
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