Average Account Manager salary in Edinburgh

About a career with ElisElis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future:  connecting us, our clients and our planet.We are looking to hire a Customer Account Manager who will have overall responsibility for retention and development (growth) of existing customer portfolio by delivering exceptional levels of customer service and building relationships between Elis and the customer in line with the business line strategy. Implement segment strategy campaigns and develop customer portfolios.Think like the customer and act as the voice of the customer internally while driving the business position.Account ManagerICS Edinburgh Full-time PermanentWhat will make you stand out??????????????????????Ability to listen to and influence peer group and department team members.Good attention to detail and the ability to analyse data.??Continuously improve the department and/or team.  Ability to organise self and others to ensure tasks are carried out in a timely manner.Strong collaboration & influencing skills across departments and sites. Driver’s license.  Your Mission at ElisThe effective management of a portfolio of accounts with a principle aim of customer retention.Analyse lost business/complaint management data and implement appropriate action.Explore cross selling opportunities where appropriate.Develop Customer Account Plans to identify and review future risks and opportunitiesEnsure the Company’s growth targets for the customer portfolio are achieved.Select and implement the best approach to win the growth opportunity.Act as a lead point of contact for all matters specific to your customers.Understand the needs and future requirements of customers through proactive  management.Understand quality standards set by the company and agreed with each customer. Retain ownership of the customer service level agreement.Forecast and track customer metrics to predict trends. Highlight opportunities and threats.Discuss outstanding debt issues with customers agreeing satisfactory outcomes for both parties.Review the commercial viability of accounts, recommending improvements or additional services.Agree price increases with customers as advised by the Company.Push for improvements, applying commercial thinking in making choices on existing and emerging customer requirements.What's on offer?33 Days HolidayCompany CarCompany PensionEmployee Assistance ProgrammeLife AssuranceOn-site ParkingPrivate MedicalAre you ready to take your career to the next level? Don't miss out on this exciting opportunity. We are able offer, and encourage career growth, and have national coverage to facilitate ambition.  In addition we offer: •    33 days holiday per year •    Company Pension •    Private Medical •    Working with a great team

Robert Half is delighted to be working with a high-growth, mission-led organisation in Edinburgh to appoint a Management Accountant as the finance function continues to scale.This is an excellent opportunity for a commercially minded, hands-on accountant to join a fast-moving business where finance plays a key role in strategic decision-making.The rolewould suit someone already operating in industry.The RoleReporting into the Finance team, you will be responsible for delivering high-quality management information while partnering closely with stakeholders across the business.Key responsibilities include:Ensuring accurate and timely revenue recognition in line with accounting standards and internal policyProducing insightful management accounts, KPIs and variance analysisReviewing and analysing the cost base to identify trends, risks and opportunities for improvementSupporting budgeting, forecasting and long-term planningMaintaining and strengthening financial controls across entities and commercial projectsPartnering with non-finance teams as a trusted advisorDriving continuous improvement across finance processes and systemsSupporting ERP implementation and finance transformation initiativesPreparing financial information for stakeholders and corporate activityYour ProfileFully qualified AccountantStrong management accounting and variance analysis experienceCommercial mindset with the confidence to challenge and improveProactive, curious and solutions-focusedStrong Excel skills and experience with accounting systems (e.g. Xero, Sage)Comfortable working in a fast-paced, evolving environmentWhy Apply?This business offers a genuinely exciting growth journey, strong leadership, and a collaborative culture that values innovation, wellbeing and development. This role gives real visibility and the opportunity to influence how finance supports a scaling business.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Robert Half is supporting a well-established and growing organisation in Edinburgh with the appointment of a Management Accountant to join its finance team.This is a broad and commercially focused role, offering exposure across financial reporting, business partnering, and operational finance within a dynamic environment.The RoleReporting to senior finance leadership, you will play a key role in delivering timely financial insight, supporting decision-making, and maintaining strong financial control across the business.You'll work closely with stakeholders across operations and supply chain, contributing to both day-to-day finance activities and ongoing business improvement initiatives.Key ResponsibilitiesSupport the preparation of monthly management accounts, including P&L analysis and commentaryDeliver insightful financial reporting and analysis to support business performancePartner with operational teams to understand key drivers and provide financial guidanceAssist with budgeting, forecasting, and longer-term planning processesContribute to balance sheet reconciliations and ensure strong financial controlsSupport audit processes and ensure compliance with internal policiesProvide analysis on margins, costs, and operational performance where requiredAssist with inventory-related reporting and ensure accurate financial representationDevelop and enhance reporting tools, metrics, and dashboardsContribute to continuous improvement initiatives across finance and the wider businessAbout YouQualified, part-qualified accountant (ACCA/CIMA/ACA or equivalent)Experience in a management accounting or commercial finance roleExposure to working in a complex or operational environment (e.g. manufacturing, supply chain, or similar)Strong analytical skills with the ability to communicate financial information clearlyConfident working with stakeholders across the businessProactive, with a continuous improvement mindsetWhy Apply?Broad, varied role with strong commercial exposureOpportunity to partner closely with non-finance teamsGrowing business with an evolving finance functionFlexible, hybrid working environmentIf you'd like to find out more, please apply or get in touch for a confidential discussion.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: