Average Account Manager salary in Brighton

Job Title: Internal Account ManagerDepartment: Sales & OperationsLocation: Office based - Brighton (this is not a remote working role)Employment Type: Permanent, Full-TimeDriving License: A full UK driving license is preferredJob OverviewThe Internal Account Manager supports Relationship Managers by co-managing client accounts and delivering exceptional service. Acting as the primary daily point of contact for assigned clients, the role involves managing communications, addressing inquiries, and coordinating with internal teams to meet client expectations. The role aims to reduce the day-to-day workload of Relationship Managers, enabling them to focus on strategic growth and client acquisition and revenue generation.Key ResponsibilitiesClient Account ManagementServe as a primary daily point of contact for clients, handling inquiries and requests.Work closely with Relationship Managers to co-manage client accounts and ensure client satisfaction.Build and maintain strong relationships with key decision-makers in assigned accounts.Understand and document each client's unique needs to provide tailored solutions.Develop and maintain a deep knowledge of the individual requirements of each account. Utilising Company CRM and other client management tools.Collaboration & CoordinationCoordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery.Attend remote and onsite client meetings independently or alongside Relationship Managers as required.Act as a liaison between clients and internal teams to align and enhance service delivery.Sales & Opportunity DevelopmentSupport Relationship Managers in identifying opportunities to promote Trident’s products and services.Assist in preparing proposals, raising quotations, and managing tenders.Proactively identify growth opportunities within existing accounts.Administrative SupportMaintain accurate and up-to-date client records, including managing, reviewing, and closing service tickets.Source and specify IT hardware and software, negotiating the best prices and terms.Handle bookings, account documentation, and general administrative tasks efficiently.Problem Solving & Client AdvocacyAct as a trusted advisor to clients, guiding them toward solutions that address their challenges.Proactively manage complaints and escalations, working collaboratively with Relationship Managers, SLT and other internal teams to resolve issues efficiently.Track escalations to resolution and follow up to ensure client satisfaction.Experience & Skills RequiredExperience:Proven experience in business-to-business account management or customer-facing roles.Familiarity with IT products, services, and the technology landscape (preferred but not essential).Skills:Organisational Skills: Detail-focused, demonstrated ability to effectively manage multiple tasks and priorities.Independent Decision making. Utilise available tools, information, teams and resources to make informed decisions and demonstrate the ability to take the initiative.Communication Skills: Excellent verbal and written communication abilities to engage with clients, stakeholders and internal teams.Analytical Skills: Ability to assess client feedback, requests, and opportunities to provide actionable insights. Customer Service: A solution-oriented mindset and commitment to providing exceptional service.Additional Requirements:Valid driving licence.What Success Looks Like in This RoleA successful Internal Account Manager should enable Relationship Managers to feel confident that their clients are being carefully looked after, with clear communication and seamless support. This includes demonstrating ownership of tasks and delivering measurable value to clients.The Internal Account Manager will be able to demonstrate:Development of skills and knowledge for potential progression to a Relationship Manager role.Improved client satisfaction and retention rates.Identification and follow-through on opportunities for account growth.Quality and promptness of administrative tasks, including CRM updates and ticket management.Benefits33 days of annual leave (including bank holidays), rising by one day per year of service up to 40 days.Access to on-demand IT courses, practice tests and virtual labs.Wellbeing - Access to Bupa EAP (Employee Assistance Program) for you and your family.‘Cycle to Work’ scheme.Access to vendor pricing for personal IT hardware and software purchases.Access to Microsoft Workplace Discount Program – Save up to 10% on Surface devices and 30% on Microsoft 365 subscriptions. Click here.“Smart casual” dress code with dress down Friday raising money for the local charities.‘Refer a friend’ recruitment bonus scheme.

Management Accountant PermanentLocated in central Brighton Hybrid working - 3 days in the officer £38,000 - £50,000 per annum plus other benefits and study support. Tony Alan Recruitment currently has an exciting job opportunity for a Management Accountant to join a growing SME business based in the Central Brighton (BN1) area on a permanent basis.While the role sits within practice, it would equally suit a strong industry accountant who enjoys variety, systems work, and hands-on involvement across the full accounting cycle.This role is ideal for someone who thrives in unstructured environments, enjoys problem-solving, and takes ownership of improving systems, controls, and financial information for multiple businesses.Your duties will include:Prepare monthly and quarterly management accountsProduce P&L, balance sheet, and cash flow reportsComplete complex balance sheet and control account reconciliationsProvide clear financial insights and commentary to support decision-makingTake responsibility for messy, incomplete, or unstructured accounting records and turn them into clean, reliable financial dataDesign, improve, and document accounting systems, processes, and control proceduresLead or support accounting software implementations and migrations (e.g. Sage or QuickBooks to Xero)Review and improve client or internal finance processesAssist with the preparation of year-end statutory accounts for limited companies and other entitiesLiaise with clients to resolve year-end queries and adjustmentsBuild strong, professional working relationshipsCommunicate financial information clearly to non-finance audiencesProactively identify issues and recommend practical solutionsKey requirements:3+ years’ experience in an accounting role (practice or industry)AAT qualified or studying towards ACCA / CIMA / ACA Comfortable working with unstructured, messy, or incomplete dataStrong reconciliation skills and attention to detailExperience with cloud accounting software, ideally XeroIf you feel that you would be suitable for this position, then please apply with your CV.REFER A FRIEND SCHEME: If you refer a candidate to us and they are placed you will be eligible for a cash reward!Due to the high number of CV’s we receive we are unable to respond to all applications therefore if you have not heard from us within 10 days, please assume you are unsuccessful in this instance.

We are recruiting for an Accounts Manager to join a modern and successful chartered accountancy firm in their office in Brighton, East Sussex Are you an ACA/ACCA qualified accountant , have experience within a general practice role and now you're looking to push your career forward in a new and challenging environment? Based in a central location in the heart of Brighton, East Sussex, you'll be joining a fast growing and forward thinking accountancy firm. Working with a varied and interesting client portfolio, your new job will cover a range of accounts and tax work as well as being responsible for reviewing and overseeing the work of more junior members of the team, being the point of contact for client queries and advice, and getting involved in business development activities.. In this client facing accounts manager role you'll be supported and encouraged to use your own initiative and develop your management skills with the opportunity for rapid career progression. What we're looking for: ACA or ACCA qualifiedA strong general practice background, experienced in working with SME clients and managing a portfolioStrong technical skills, ambitious and highly self motivatedUsed to reviewing the work of junior colleaguesCurrently working as an accounts manager, or an ambitious senior ready to take the step upLive within commuting distance of Brighton In return there is an attractive salary and benefits package. If you are looking for a progressive accountancy practice accounts manager role in Brighton , please apply now or get in touch with Claire Jones at Harvey John to discuss this and other jobs within accountancy practice across Sussex. Harvey John is acting as an Employment Agency in relation to this vacancy. The salary bracket advertised is FTE, for guidance only. We are committed to continued improvement in terms of diversity and inclusion practices. Please get in touch with any questions concerning reasonable adjustments, accommodations, or diversity practices.