Average Account Handler salary in the UK

Account HandlerSalary: Up to £35,000 baseLocation: Hybrid (2-3 days office)Industry: Commercial InsuranceThe CompanyOur client is a highly reputable boutique insurance brokerage known for its personalised service, long-standing client relationships, and commitment to delivering tailored insurance solutions. With a collaborative culture and a truly people-first approach, the business places a strong emphasis on employee development, autonomy, and maintaining a supportive, high-performing team environment.The OpportunityThey are now seeking an Account Handler to join their growing team. This is an excellent opportunity for someone who enjoys building relationships, handling a varied portfolio of clients, and working within a close-knit and highly respected brokerage. You’ll have the chance to work with a stable client base, contribute to renewals and mid-term adjustments, and deliver exceptional service across a range of commercial insurance products.Key ResponsibilitiesManage a portfolio of commercial clients, ensuring a high level of service and retentionHandle renewals, MTAs, documentation, and general policy administrationBuild strong relationships with clients, insurers, and internal teamsPrepare and present insurance terms, ensuring accuracy and complianceSupport Account Executives with client management and complex casesProvide timely and professional responses to client queriesMaintain accurate records and contribute to the smooth running of the teamAbout YouExperience in an Account Handler or similar role within commercial insuranceStrong communication and client relationship skillsOrganised, detail-oriented, and confident managing your own workloadKnowledge of commercial lines products (e.g., Property, Liability, Motor, PI)Comfortable working in a hybrid environment and collaborating with colleaguesA positive, team-focused mindsetWhat’s on OfferUp to £35,000 base salaryHybrid working arrangementOpportunity to be part of a boutique brokerage with an amazing cultureSupportive leadership, clear progression opportunities, and autonomyA genuinely friendly, close-knit team that values its people Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.Please note that our client is an equal opportunities Employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability, or religious belief.

Job Title: Account HandlerLocation: IlkestonSalary: £30,000 - £45,000 (Monday-Friday, 37.5 hours)Work Type: Fully office based Benefits: Company eventsCompany PensionFree flu jabsFree onsite parkingReferral programme and more! About the company A long-established, high-quality print and fulfilment provider based in the Ilkeston area. With modern production facilities and a fast-moving, hands-on environment, who deliver everything from design and print to finishing, packing and distribution for major UK brands. Key Responsibilities Process customer orders and book jobs into the system.Liaise with clients and Production to agree schedules and updates.Prepare labels and job instructions (EFI Pace).Monitor live jobs and manage change requests.Keep customers informed and maintain strong relationships.Coordinate with artwork, print, and finishing teams for quality output.Report issues, share insights, and support continuous improvement.Help drive repeat business and support Sales post-order. Previous Experience Strong communicator with persuasive, professional phone skillsConfident with data, IT systems, and ExcelAble to negotiate timelines and manage expectationsResilient, solutions-focused, and commercially mindedDirect Mail experience essential How to apply To apply for the Account Handler role, click Apply Now and upload your CV. A member of our recruitment team will be in touch to discuss your application and next steps. Work Location: In person INDPROF

Commercial Account HandlerWe’re looking for an experienced Commercial/SME Account Handler to join our Birmingham team in a role that offers variety, development, and the chance to be part of a genuinely supportive office environment.This position replaces a team member who worked remotely and, over time, felt disconnected from the team — so this role is office-based by design, with hybrid flexibility available once probation is complete. If you enjoy working closely with colleagues and being part of a collaborative team culture, you’ll be a great fit.You’ll handle a diverse book of business, supporting clients across a range of commercial products including Property Owners, EL/PL, PI, Fleet, Cyber, Commercial Combined, Contractors Combined, Motor Trade and more, with GWP typically from a few thousand up to around £50k.What we’re looking forMinimum 3 years’ SME/Commercial broking experienceComfortable managing a varied commercial portfolioActuris experience helpful (but not essential—training provided)Someone who values team interaction and office collaborationKeen to study or continue CII qualifications (full support provided)Working patternProbation: Fully office-based (5 days a week)Post-probation: Current model is 3 days in the office, 2 days WFH, though this is under review—so we’re seeking someone happy to be office present regularly.What we offer25 days annual leave + bank holidays4x Life Assurance3% employer pension contribution (5% employee)Perks at WorkBHSF health & wellbeing benefitsCII study support + fundingCareer progression opportunitiesDiscretionary bonus schemes