Workshop Controller

Workshop Controller/Senior Technician- Bury St Edmunds

• £35k basic £40,000 OTE
• Excellent Company Benefits
• Brilliant work environment

Our client is a highly reputable dealer group with the support of prestige and volume franchises. They are looking for a dedicated and motivated Workshop Controller to lead their technician.

Our client would consider asenior technician who is looking to take a step into a management role.

The Role

• The Workshop Controller is responsible for ensuring service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality.
• The Workshop Controller is also responsible for ensuring maximum productivity in the workshop.
• They liaise between the Service and the Technicians to ensure that all required work is actioned effectively and efficiently, keeping the customers' expectations top of mind.
• Driven by exceeding targets and motivating the team to succeed would be a natural skill that our Workshop Controller possesses.

Role Requirements

• To be a success in this role, you will have Technical Knowledge and qualifications relating to vehicle maintenance.
• Previous experience of supervising or managing Technicians
• Computer Literate
• Completed Required Training Courses

Your Responsibilities

• Monitor the Progress of repairs and service and communicate to the service advisor about any delays.
• Check capacity in the workshop based on any additional work requirements.
• Ensure that quality checks are carried out as per company and brand guidelines.
• Monitor and give feedback on Technicians' quality and efficiency.
• Allocate work to Technicians.