Vehicle Damage Assessor

Vehicle Damage Assessor

Harvey McQueen are extremely pleased to be recruiting for an experienced vehicle Damage Assessor, to join their fast growing organisation. Currently we are seeking an experienced Motor Image Engineer to join our Internal Motor Engineers Unit on a full-time and permanent basis at our friendly office in Bolton. If you have experience as an Estimator or are currently a Motor Image Engineer and are seeking a new challenge with a forward thinking company, who will fully support your career progression and reward your achievements whilst working with multiple prestigious clients this could be exactly what you are looking for!

Package

• Salary from £35k is negotiable depending on experience.
• Mon-Fri, 9-5pm, flexible hours
• Position is available for an immediate start
• Office based
• Holidays starting at 21 days
• Pension contributions
• Free on-site parking

DUTIES AND RESPONSIBILITIES:

• Assess, negotiate and authorise vehicle damage repair estimates using in-house image and Audatex estimating systems
• Assess and negotiate vehicle total loss settlements
• Manage customer expectations and potential problems, preventing escalation into complaints
• Monitor performance of Approved Repairers; recognising potential areas of improvement
• Relationship building/liaison with Approved Repairers
• Provision of technical services and support to claims handling teams
• Commitment to high standards of customer service and to meeting service level agreements and departmental objectives and target

KNOWLEDGE & QUALIFICATIONS

• Recent experience as an Automotive Engineer Assessor,
• Independent Assessor or as a body shop Vehicle Damage Assessor.
• ATA VDA Accreditation/IMI, IAEA, AQP qualifications or working towards will be advantageous.
• Knowledge and understanding of accident repair methods, vehicle valuations and accident damage estimating.
• Experience of using Audatex and Glassmatix systems
• Numerate and PC Literate (e.g. Excel, Word, Outlook etc)
• Strong interpersonal, organisational and negotiating skills
• Flexible and able to manage multiple demands and changing priorities
• Ability to work effectively in a team; happy to assist others and to work towards team targets

BENEFITS

• Generous holiday allowance increasing with length of service.
• Birthday day off and half-day off for seasonal shopping.
• Holiday sell scheme.
• Contributory Pension Scheme Discounted sports and social activities
• Support with industry-relevant qualifications
• Free on-site parking
• Casual dress code, free allocation of branded clothing.
• Breakfast cereal provided. Cycle to work scheme.
• A cash bonus for going above and beyond.
• Trained mental health & first-aid staff on-site. Plus, much more