QA Officer

Reed scientific are pleased to be working with a leading biotechnology company that develops and produces novel products used within the health and nutrition and pharmaceutical sector. Our client is looking for a QA Officer to join their Quality & Environment division. This role involves coordinating technical information for internal and external customers, supporting the Quality Manager in maintaining systems, and providing commercial support for new customer onboarding.

Responsibilities:

• Liaise with customers, quality teams, manufacturing sites, and supply chain.
• Handle quality management administration, monitor and resolve non-conformances and complaints.
• Create monthly reports, conduct internal audits, and implement improvements.
• Maintain manufacturing information and coordinate updates.
• Resolve customer queries promptly and complete Technical Agreements and Regulatory Submission data.
• Maintain and create supporting information such as Product Information Files.

Qualifications:

• 2+ years’ experience in technical support roles or technical account management.
• Degree in a food-related subject/life science preferred and familiarity with ISO9001
• Strong communication skills, analytical thinking, and attention to detail.
• Knowledge of Continuous Improvement Techniques and experience in internal auditing.
• Technical knowledge in food and/or food supplements.
•  Proficiency in Microsoft Office and CRM systems.

Benefits:

•  Competitive salary and benefits package including 3 days in, 2 days out hybrid working week and annual bonus.
• Dynamic and supportive work environment.
• Professional development opportunities.

The client is unable to provide sponorship for this position.

If you think you’d a great match for the team, please do apply today. Applicants will be shortlisted on Friday 17th May. I look forward to hearing from you.