Tech Consultancy - Major Banks - Account Manager

With 20% year on year growth through 2022 to 2024, this business is looking to rapidly expand under a new Business Development Director who has a history of growing major banking accounts across the city.

The business is a consulting firm that delivers workforce training and upskilling, leadership expertise and organisational change for mainly major financial institutions. This is a hot topic given many major banks are looking to increase productivity for workers, upskilling them with tech skills in the face of a surge in AI across the market. The business has a track record for offering exceptional training, development and learning systems in large FS businesses and has grown to 30 people. Most of its business is in the UK and Ireland. 

Projections for the next 3 years are exciting and we are looking for a motivated, entrepreneurial individual to help manage and grow this business alongside the senior head. There is a broad map of banks to go after on top of the day to day account management of two major banks. The type of deal can be 20-200K/year training solutions, anything from upskilling on entire graduate programmes through to helping developers make better use of AI through specific training and/or software solutions. 

You will:

1. Lead two large investment banking accounts; driving client satisfaction, renewals and increasing performance (60% of the role)

2. Set up a feedback system across the different stakeholders in all accounts, building long term relationships with key personnel

3. Drive business development across new financial institutions and existing accounts (40% of the role)

4. Build new networks, working closey with the Head of BD and Account Management. You'll be learning from someone who already knows most banking heads across product divisions

We are looking for:

1. 2+ years in an account management position, ideally with a Fintech or consulting-type firm

2. Exceptional client relationship management skills in a similar role

3. Eager to learn and build new areas of expertise across Technology, Learning systems, Leadership functions and Recruitment processes

4. Good overall knowledge of how a major bank is structured, how it makes money and how it functions; an ability to navigate such a business in this role