Team Leader - Oxford Street
Posted 30 April by
Dr. Martens
- Achieving your own sales targets and motivating the team to reach theirs
- Provide excellent customer service at all times
- Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
- Follow all H&S procedures to maintain a healthy, safe and tidy work environment
- Handle till transactions in line with operating procedures
- Handle more complex enquiries from customers
- Assist management team in coaching and mentoring more junior members of the team
- Act as key holder and assume responsibility for store for short periods in the absence of the manager
- Any other reasonable task as instructed by the store management team
- Similar proven experience in a supervisory role, with a fashion/lifestyle brand would be preferable
- Experience leading a team to drive exceptional customer experience and revenue.
- Confidence in applying a lead-by-example approach
- A team player - target driven but able to assist the team with achieving store goals
- Professional, but also authentic and fearless!
Reference: 52552708
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