System Support Analyst - D365 F&O (Interim)

JSS are partnered with a globa Technology company to recruit an interim System Support Analyst, to support Microsoft Dynamics 365, Finance and Operations modules. This is a 4 month contract, with possibility of extension.

Key Responsibilities

• Managing the day-to-day operations of the organisations ERP (D365 F&O) system and other key business systems - including monitoring integrations, managing the operational health of systems (e.g. provision of access, managing permissions, backups, performance and trouble-shooting, capacity monitoring).
• Providing guidance, training and technical support to users.
• Coordinating with internal stakeholders, vendors and consultants to implement business changes and to implement new functionality within the ERP toolset/other business systems.
• Planning and implementing system upgrades and changes - including working with stakeholders to gather requirements, testing changes, and deploying them to the system.
• Securing the ERP system and other Business systems. This includes implementing security measures to protect the system from unauthorized access, data breaches, and other threats
• Monitoring system performance and capacity. This includes identifying and resolving performance bottlenecks and ensuring that the system has enough capacity to meet the needs of the business.
• Keeping up with the latest ERP and other business systems trends and technologies - including staying informed of new features and functionality, as well as new security threats.
• Developing and maintaining system documentation.
• Analysing system logs and data.
• Preparing status reports and presentations for senior management.
• Understanding the business and improving / developing IT solutions to support insight and efficiency.

Requirements

• Expert knowledge of Microsoft D365 F&O essential, min 3 years experience.
• Microsoft accredited ERP Certification desirable but not essential.
• Strong MS Office skills, especially Excel & Power BI
• Experience of succeeding in a deadline driven environment Experience of multi-currency environments — advantageous
• Experience of high-volume businesses
• Able to communicate confidently and effectively at all levels within an organisation.

Up to £600p/day