Specialist Services Administrator
Role: Specialist Services Administrator
Location: Homebased with occasional travel as per organisational needs
Contract Type: Permanent
Hours: Full Time 35hrs per week between Monday to Friday 9am-5pm
Salary: £24,698-£25,365 per annum
Do you have experience in providing administration support?
Are you looking to take your career to the next level with one of the country’s largest charity?
We want to hear from you!
We have an exciting opportunity for a Specialist Services Administrator to support our Specialist Services with administrative tasks and effectively communicate with beneficiaries, team members, internal and external partners.
As aSpecialist Services Administrator you willalso:
- support the work of the Specialist Services by organising relevant meetings and providing administrative support to the Team. This will include diary management, taking minutes and checking the progress of actions.
- To liaise with external agencies such as local authorities, the police, other voluntary/charitable organisations, and beneficiaries to arrange meetings, to make referrals and to discuss support to beneficiaries and to progress case management.
- Support the Head of Welfare by monitoring quarterly CSAT results, tracking actions and reporting on progress or non-compliance.
- Support the Head of Welfare by logging, tracking informal and formal complaints in accordance with Legion complaints procedures.
- Provide administrative support to the casework of the Specialist Services, with direct contact with beneficiaries to ensure verification of service is obtained. Gather, collate, and prepare required documentation from a beneficiary for grant giving and ensuring compliance with the organisations grants policy.
For more detailed information about the role, please see Vacancy Information Pack attached to our direct advert.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Reference: 52489104
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'