Shipping Controller & Account Manager

Job Title: Shipping Controller & Account Manager

Location: South Manchester

Salary: up to £35,000 DOE

HYBRID WORKING: 2 days from home

Reed are delighted to be working in partnership with a growing organisation with a global coverage & part of a larger group function who are now looking to recruit a Shipping Controller & Account Manager to join their small team.

As a Shipping Controller, you will play a crucial role in managing our international shipping operations. Your responsibilities will include overseeing both import and export processes, coordinating multi-modal transport, handling customs clearances, and maintaining accurate stock records. If you thrive in a fast-paced environment and have a passion for logistics, this role is perfect for you.

Regarding the Account Manager side of the role, you will overall be responsible in supporting the growth of the business through savvy commercial acumen and upselling / business development. This role is not a 'traditional' sales position, but does have inside sales responsibilities & duties.

• International Shipping Management:

  • Collaborate with carriers, shipping agents, and freight forwarders to ensure smooth transportation of goods worldwide
  • Review carrier performance and negotiate rates to optimise shipping efficiency
  • Handle all aspects of import and export procedures, including customs documentation and compliance
  • Stay up-to-date with international shipping regulations and industry trends

• Customs Clearances:

  • Liaise with customs authorities to facilitate timely and accurate clearance of shipments
  • Prepare and submit customs declarations, ensuring compliance with local and international regulations
  • Resolve any customs-related issues or discrepancies

• Multi-Modal Transport:

  • Determine the most efficient shipping methods and routes for various products
  • Coordinate land-based, sea, and air transport to meet delivery deadlines
  • Supervise loading and unloading activities for shipping vessels

• Stock Control and Audits:

  • Monitor inventory levels and track stock movements
  • Conduct regular stock audits to verify accuracy and identify discrepancies
  • Collaborate with warehouse staff to optimise stock management processes

• At least 3 years of experience dealing with multi-modal international transport
• 2 years plus sales / inside sales / account management experience (preferably within freight / logistics)
• Familiarity with import and export customs procedures and UK VAT rules related to international shipping

• Strong organizational skills and attention to detail
• Excellent communication and negotiation abilities
• Proficiency in using shipping software and tools
• Problem-solving mindset and adaptability

If you are passionate about logistics and ready to take on this exciting challenge, please contact Adam Norris at Reed or apply now.