Service Delivery Manager

Service Delivery Manager

Midlands

Monday - Friday, 37.5 hours per week.

Do you have experience in grounds maintenance?

Are you a confident person, who is good at building working relationships?

Benefits Package

• £30K Basic, plus commission.
• Company Car, Laptop and phone provided.
• 25 Days annual leave, plus bank holidays.
• WFH available on the office days.

As a Service Delivery Manager, you will be required to

• Build and maintain client relationships
• Take responsibility for all health and safety and undertake risk assessments, and monitor the implementation of control measures.
• Report all incidents, near misses and any health and safety and environmental concerns raised.
• Ensure the quality system is maintained to BS EN 9001 standards.
• Ensure the maintenance of environmental standards and compliance with the BS EN ISO 14001:1996 Standards.
• Be the first point of contact for escalations, and problem resolution.
• Proactively target other business opportunities or additional services when on visits

Experience / Skillset required for this role

• Previous experience in Grounds Maintenance is a MUST
• Experience in a health and safety role would be advantageous
• Able to work on your own as this is a role where you will work on the road.
• Confident enough to approach clients and build strong working relationships