Service Coordinator

Service Coordinator required for our client, a leading UK-based company specialising in industrial refrigeration solutions. With over 30 years of experience, they offer bespoke design, installation, and maintenance services for a wide range of industries including food and beverage, pharmaceuticals, and cold storage.

Service Coordinator Position Remuneration

• Salary circa £30k, negotiable depending on experience
• 25 days holiday, plus bank holidays
• Hours 8:30 - 17:00, fully office-based
• Company private pension
• Private health care
• Death in service cover

Due to continued growth within the business, our client has opened up the Service Coordinator position to support within their Service team, working alongside a team of experience Service Coordinators to maintain several key maintenance accounts within the refrigeration industry across the UK.

Service Coordinator Position Responsibilities

• Day-to-day running of the service and maintenance operations for several of the company's key accounts
• Assigning engineers to planned and reactive jobs
• Managing engineer's weekly report sheets and working hour records
• Ensuring that all operations are run effectively and all parts/supplies are ordered in preparation for jobs
• Raising and sending of invoices
• Arranging sub-contracting works when necessary

Service Coordinator Position Requirements

• Strong administration background within the M&E industry, ideally within Air Conditioning and/or Refrigeration
• Previous experience working in a role such as a Service Coordinator, Helpdesk Administrator, and/or Scheduler
• Working knowledge of ERP/CRM systems, ideally Clik software but not essential
• Based within a commutable distance of Harlow, Essex

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.