Service advisor

Service Advisor

If you’re adaptable, detail-oriented, and passionate about delivering exceptional service, this might be the role for you!

We’re currently working with our client who are looking for a customer-focused Service Advisor to join their team.

Your responsibilities will include liaising with other departments, managing sales orders, and providing excellent service to our customers.

Responsibilities:

• Efficiently liaise with other departments to ensure seamless service delivery.
• Manage sales orders for both counter and contract customers.
• Handle customer queries professionally.
• Assist in growing our customer base.
• Provide accurate paperwork completion.
• Arrange product deliveries and collections.
• Manage warranty issues and claims.
• Undertake ad-hoc duties as needed.

Desired Experience:

• Automotive Industry Knowledge: Prior experience in the automotive industry, especially in service or parts, is highly desirable.
• Customer Service Skills: Strong communication and problem-solving abilities to address customer needs effectively.
• Technical Understanding: Familiarity with automotive components and terminology.
• Organisational Skills: Ability to manage paperwork, coordinate deliveries, and handle administrative tasks efficiently.

Compensation and Benefits:

• Salary: £27,000 to £30,000 (experience-dependent).
• Working Hours: Mon-Fri, 08:00-17:00.
• Holiday Entitlement: 25 days plus bank holidays.
• Excellent pension scheme

Apply now!