Senior Sales Administrator

Senior Sales Administrator

London (Hybrid)

30k - £35k (Dependent on experience)

My client is a stunning, quintessentially British beauty and homeware brand. The company has grown into a lifestyle brand that supply all major premium retailers, winning countless awards for their expertise in producing beautifully crafted and scented products and gifting collections for bath, body, wellness and lifestyle, peppered with British wit and charm.

Due to continued growth and success, the opportunity to recruit a Senior Sales Administrator has arisen to play a key role in their very busy Sales Admin department

Role

• You will have your own accounts to look after, ensuring orders are processed efficiently and accurately, invoiced, dispatched.
• Evaluate all incoming orders against system information, ensuring orders are in line with agreed terms and customers’ requirements
• Processing customer orders accurately and timely with high volumes at certain times of the year
• Taking ownership of assigned sales orders and following through until completion and problem solving as needed.
• Dealing with internal and external queries relating to customers’ orders
• Raising all necessary documentation related to the customer requirements/orders i.e. new line forms etc.
• Liaison with the warehouse and 3rd Party logistics companies

Requirements

• Minimum 2 years sales support experience in a similar environment
• Numerate and accurate with exceptional attention to detail
• Understanding of end-to-end supply chain
• Self-motivated, proactive, hardworking and able to work in a fast paced environment
• Excellent telephone manner
• A medium to advanced user of Excel, Word, Outlook and Powerpoint
• Strong administrative, time management and organization skills
• Export knowledge advantageous but not essential