Senior Removals Operations Controller

Our client is one of the leading names in the Removals Industry in the UK, and they are looking to add to their successful Operations team in London. The team run more than 25 vehicles daily and circa 80 crew.

Working as part of the Operations department, this role reports directly to the Operations Manager and is responsible for overseeing costing/scheduling and assisting the Ops Manager and European Scheduler with UK and European scheduling. You will be willing to step up and fill in for the Operations Manager in their absence. It is important you have experience working with a large fleet of removals vehicles daily.

This is a busy role and key to the smooth running of the Operations team. We are seeking an exceptional candidate with proven removals experience. The successful candidate will be able to demonstrate a positive 'can do’ attitude and be happy to get involved in the day to day running of the Operations department.

Removals Operations experience is essential.

Responsibilities:

• Working effectively with the Operations Manager and deputising in their absence
• Ensure that all labour is used to its maximum efficiency and to control road teams/crews
• Maximising vehicle capacity for onward/return journeys
• Analysing costs / reviewing budgets and reporting
• Analysing fuel, material expenditure/costs
• Identifying new processes, procedures and technologies to better serve the business
• Understanding expectations from different areas of the business
• Working closely with other departments to ensure our customers receive a first-class service

Skills & Qualifications:

• Previous removals transport experience is essential
• Sound working knowledge of EU, Worldwide and UK moving practices. Willing to undertake training necessary to gain and expand knowledge.
• European scheduling experience is an advantage
• Thorough understanding of Tachographs and the Working Time Directive
• CPC holder (desirable but not essential)
• Excellent communication skills with clear spoken and written English
• Self-motivated and diligent with excellent attention to detail
• Good problem solver: able to overcome obstacles and identify potential issues before they arise
• Team player with a collaborative approach to working life
• Able to work efficiently under pressure and able to prioritise to deliver results for our customers
• The successful candidate will approach challenges with a positive and pragmatic attitude seeking solutions and ways to improve our processes

As expected the successful applicant will be rewarded with a highly competitive salary / benefits package.