Senior Quality Officer (Exam Boards)

Reference number: JR238944

Location: Remote with option of working in Leeds office

Working pattern: Full Time, 37.5 hours per week

Contract Type: Fixed Term Contract, Until July 2025

Number of roles: 1

Salary: £31,500 per annum

We are looking for a Senior Quality Officer (Exam Boards) to join our team.

The Quality and Enhancement team is the central focus for the governance and management of academic quality assurance within KOL. The team provides support, advice and guidance in relation to a range of quality assurance processes including academic regulations, Board of Examiners procedures, academic integrity and appeals and complaints.

You will be responsible for providing a professional support service to all colleagues at Kaplan Open Learning (KOL); with specific responsibility for co-ordination and maintenance of the quality assurance processes related to Board of Examiners procedures.

This is an excellent opportunity for a Quality Administrator, who is looking to expand their skills and build their career with an industry leader.

What you’ll bring to the role

• A first degree

• Experience of working in an academic administrative role in higher education.

• Experience of interpreting and explaining complex policies and procedures.

• Ability to communicate with staff at all levels to provide advice and guidance on quality assurance policies and procedures.

• Strong interpersonal skills, comfortable liaising with colleagues at all levels.

• Excellent Excel skills, and proficient IT skills primarily Word, PowerPoint and online meeting software such as Zoom and Microsoft Teams.

• Meticulous attention to detail and excellent organisational skills.

What we do

Kaplan Open Learning is one of the world’s largest and most experienced providers of online degree education. We currently work with two UK partner Universities to deliver undergraduate and postgraduate degree programmes. Our students complete their studies through online learning using our interactive virtual classroom with rich multi-media resources which provide a gateway to a learning community supported by a dedicated academic and professional services team.

Our mission is to continue to transform students’ lives and careers by delivering and expanding our suite of innovative, industry led and career enhancing higher education programmes.

What we offer

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave*

• Big discounts on Kaplan courses for you and your family

• 24/7 confidential helpline providing counselling and other support services

• Company pension contributions

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

• Medicash Health Cash Plan

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply

To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 29th May 2024. In your cover letter please answer the following questions as part of your application to help us understand how your experience relates to this role:

• What is your experience of academic administration in higher education (100 words maximum)

• Why do you want to work for a provider of online higher education? (100 words maximum)

Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.