Senior Property Manager

Our client is a fantastic estate agency seeking to recruit an experienced Property Manager.

Joining a dynamic, fast paced department in a rapidly expanding company. This is a pivotal
role servicing their clients and managing the company’s property portfolio. Fostering relationships with landlords and tenants is essential in order to achieve portfolio growth and to provide an exceptional customer experience.
Due to the fast based nature of this role at least 4 years experience in a similar position is required.

Key Responsibilities:

• To liaise with Tenants and Landlords of Let Only, Rent Collect, and Fully Managed properties regarding tenancy renewals and terminations
• To monitor rent arrears, chase tenants for non-payment of rent and keep Landlords informed
• To prepare Renewal Tenancy Agreements and ensure these are signed and returned by both Landlord and Tenant.
• To liaise with Tenants and Landlords of ALL properties regarding the return of the Tenant’s deposit at the end of a tenancy • To follow current legislative procedure when dealing with any deposit disputes
• To keep adequate records of renewals and deposit returns
• To respond to reported maintenance problems and make arrangements for any necessary repairs
• Invoice authorisation
• To respond to enquiries by email or phone from Landlords and Tenants
• To inspect Fully Managed properties, both pre tenancy and throughout the duration of the tenancy, and report back to the Landlord client
• To follow up on contractor’s work once completed to ensure it is to a satisfactory standard.
• Provide a proactive service by anticipating potential problems and implement solutions.
• To attend professional development training courses, as directed by the Head of Sales and Lettings
• To ensure Vebra Alto is kept up to date and is used appropriately to record all communication and information relevant to each tenancy

Essential Criteria:

• • 4 Years Property Management Experience
  • You must be very organised and have good IT knowledge and know how to prepare excel spreadsheets
  • Typing skills a must and a good typing speed
  • Must be able to work on their own initiative.
  • Working under pressure is a must as you will need to be able to deal with different tenancy scenarios
  • Would prefer a candidate who has passed ARLA / Property Mark, but not essential. If not then would be happy to take the exams of which we do pay for the study material and exams. * If leave in the first year then we would ask for this money back
  • Prefer a candidate that does drive and have a car for visits to properties - parking space during work hours paid for by company
  • Office based

Hours

Monday to Friday