Senior Network Engineer

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page.

Infrastructure

• You will be responsible for installing and maintaining the following network related infrastructure services;
  
  • Cisco Catalyst switching
  • Cisco Wireless LAN
  • Aruba CX Switching
  • Aruba Wireless
  • Aruba Central
  • Aruba ClearPass
  • Cisco ASA and Firepower Firewalls
  • Internet and WAN connectivity in conjunction with a 3rd party,.
• In addition to the above you will also be responsible for the following
  
  • Maintaining other 3rd party connectivity as required (such as VPNs)
  • Ensuring all infrastructure hardware is fully patched and operating the latest software/ firmware as defined by the manufacturers guidelines.
• Monitor network performance, capacity, connectivity and compliance requirements.
• Identify and troubleshoot any issues that arise ensuring a robust and efficient network environment exists delivering high quality traffic delivery
• Work with the appropriate teams to conduct internal and external vulnerability and penetration tests to identify any network security risks and address issues as required.
• Review and analyse current technology infrastructure and its ability to support strategic corporate objectives
• Identify and propose specific strategies, initiatives, and remedies necessary to align technology infrastructure with corporate objectives
• Support development of business drivers, business case and high level program implementation plan
• Promote awareness of new technologies, maintain up to date knowledge of leading-edge technology and associated vendors, Liaise with vendors, partners and service providers as appropriate.
• Design, build and maintain the systems to ensure that they:
  
  • are secure;
  • are resilient;
  • are appropriate for needs;
  • have sufficient capacity;
  • have perform as required;
  • are available when required;
  • provide value for money;
  • documented appropriately.
• To Promote shared and common infrastructure across the Harris Federation in accordance with HarrisNET standards
• Develop and maintain standard processes and procedures for the maintenance and operational management of all components of HarrisNET
• Develop and maintain a consistent operational monitoring and reporting platform for HarrisNET and all Academy ICT systems
• Instigate and orchestrate changes to network infrastructure, inline with change control processes
• Ensure that all ICT solutions that form HarrisNET are fit for purpose, scalable, adaptable and compliant with all necessary standards and regulations
• Develop and maintain standard migration processes and procedures to ensure the smooth transition of new Academies into the HarrisNET single network
• Identify training requirements for ICT support staff within the central team and across the Harris Federation
• Ensure that deployed solutions and underlying documentation are regularly reviewed and refreshed as necessary, incorporating lessons learned from other project. 

Incident, Request and Problem Management

• To provide high-quality technical support, advice and guidance all Harris Federation personnel.
• Ensure that all Incidents and Service Requests are logged appropriately on the Service Management system.
• Maintain regular communications with the appropriate local staff until Incident resolution.
• Monitor progress of all Incidents and Service in your care, against Service Level targets and respond promptly to customer requests for updates or resolution, as appropriate.

Please download the full job description and person specification