SENIOR CLIENT ADVISOR

SENIOR CLIENT ADVISOR, LADIESWEAR BRAND

Düsseldorf – Germany  

About:

• Italian luxury fashion house focused on ladieswear and accessories
• The brand deliver statement pieces for every woman
• Well established and exponentially growing worldwide

Responsibilities:

• Demonstrate thoughtfulness, curiosity and optimism. A Senior Client Advisor is a passionate brand ambassador seeking to provide a genuine and personalized experience with every client interaction
• Ensure the achievement of individual and Store goals, enhancing and developing the business
• Carry out operations and sales support functions to support the team in consistently achieving or exceeding monthly, quarterly and annual store sales plan and be accountable for sales results
• Demonstrate sales leadership; Capture client data during interactions to cultivate new and existing clients, strategically building up key information to feed client book and develop a lifetime relationship with the clients
• Assist management in daily operations (stock, operations, visual merchandising and opening / closing duties) and coordinating work and coaching team members to improve performance when acting as manager on duty

Requirements:

• Minimum 1 year of experience in Retail industry (Luxury Retail Preferred)
• Must be fluent in German and English language, Italian language is a plus
• Strong client-focused attitude in line with hospitality culture
• Excellent communication and relational skills
• High flexibility and ability to adapt to different clients
• Team-player mentality, Commercial awareness and strong business acumen
• Proficient in Microsoft Word and Excel
• Organized, detail oriented and have a professional attitude plus interpersonal skills
• Flexibility to perform different tasks based on day-to-day business needs and providing a commercial mindset

Offering: 

• Up to €42 000 annual basic salary based on experience
• Great bonus structure/commission  
• Excellent benefits scheme
• Closed on Sundays

This is an urgent vacancy - if this position is of interest, please apply now with your updated CV for an immediate interview.

Due to a high response, we can only contact shortlisted candidates that fit the criteria above.

360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

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