Senior Administrator

Business Division: UK Shareholder Services

Business Function / Department: Employee Services

Job Title: Discretionary Share Plans - Senior Administrator

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

As our Employee Share Plan Services continues to grow, we are looking for Share Plan Administrators to join our established Discretionary Plans operational team who are responsible for the delivery of our Discretionary Plan Service. The role offers the chance to learn both valuable business skills whilst also developing specialist knowledge of share plans, alongside broader share market knowledge.

Our large Share Plans Operations team is made up of a number of sub teams that carry our different elements of our services, with some teams focused on specific share plans and others providing shared services. Due to the breadth and variety of EQ's Share Plan service, we are able to provide our team members with fantastic opportunities to develop their knowledge and progress within our wider team.

Key Responsibilities may include

• Monitoring, progression and checking of daily work for our Executive and Discretionary clients
• Liaison with internal and external stakeholders on a daily basis
• System processing
• Resolution of participants enquiries
• Supporting business readiness activities for new clients set ups
• Maintaining data integrity and reconciliation of all records relating to the service
• Provide technical support and guidance to colleagues

Skills and experience;

• Enthusiasm and willingness to learn
• Ability to work independently or as part of a team
• Good communication skills
• Able to demonstrate a good understanding of what great customer service is
• Fantastic attention to detail
• Knowledge of Employee Shareplan
• Good working knowledge of Microsoft Office, specifically Excel
• Ability to work well under pressure and remain focused on delivering excellent service

Please note, we are looking for full time candidates for this role but would be happy to discuss further details ahead of your application. This role is based in our office in Worthing.

What We Offer (UK ONLY)

• Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
• All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.
• Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.
• Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
• Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
• Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks