Savings Customer Service Specialist
Job Title: Conveyancing Assistant
Salary: £23,000-25,000
Location: Runcorn
Description:
We are proud to represent an award winning legal practice located near Runcorn, who are seeking a Residential Property Assistant to join their team. They are a solicitors firm with a modern outlook who pride themselves on the level of service given to clients. This role would be a great fit for someone who is ambitious, hardworking and who is keen to develop their conveyancing experience.
Hours of work are Monday- Friday 830am-515pm. After an initial training period, the company offer hybrid working - 2 days from home.
The primary role of a Conveyancing Assistant is to provide direct support to a Fee Earner to enable the Fee Earner to operate efficiently. This will include but will not be limited to the main responsibilities listed below. The Conveyancing Assistant is also expected to use a high degree of self-management and initiative.
Salary £23,000-£25,000
Main responsibilities
Opening new files and issue new clients with client letters, T&Cs and prepare all mail and enclosures for posting
Preparing correspondence and documents through audio typing and word processing
Commissioning pre-exchange and pre-completion searches, obtain Legal Indemnity Policies and request documentation from the Land Registry
Arranging for all copying to be carried out and if Reception are not able to do so, undertake the task in person
Making appointments, arrange meetings and to maintain an up-to-date diary for seniors within your team
Attending to clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the firm’s standards for client care
Accurately preparing all invoices and completion statements for submission to the accounts department and distributing to the client portfolio
Correctly recording all funds that are remitted and received by completing posting slips and set files up for completion
Keeping the inhouse database and all file inlay sheets up to date throughout the course of the transaction
Administer filing - this will include daily filing and also the archiving, storage and retrieval of client files in accordance with the detailed procedures contained in the office manual
Provide support to other assistants and reception as and when require
Undertake any specific training when required to do so and overall to have a responsibility towards self-development
Ensure confidentiality of all the firms and client’s documentation and information
Skills required:
Preferably previous experience as a Conveyancing Assistant or experience of working in another professional office
Excellent IT skills
Excellent communication skills both verbal and written
Strong administrative skills gained in an office environment
Ability to work to deadlines, to prioritise and manage a varied caseload
Ability to work well as part of a team and on your own initiative
Professional and effective communication with team members and contacts
Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.
We are acting on behalf of the client as an Employment agency in relation to this vacancy.
We are an equal opportunities agency and welcome applicants from all backgrounds.
Required skills
- Bank Accounts
- Customer Service
- Savings
- Opening New Accounts
- Wellbeing
- Customer Information
Reference: 52552834
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
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