SAP Support Officer

An experienced SAP Support Officer with experience in financial processes in an enterprise environment is needed to join our team at the Central Bedfordshire Council based in Shefford on a full-time, hybrid working basis.

Central Bedfordshire Council (CBC) has a leading Information Technology service with a forward-thinking approach that supports a modern and efficient local authority. We know that the right technology and support can transform services, improve outcomes for our residents, and boost the performance and productivity of our staff.

This is a crucial role for CBC. It ensures that colleagues are supported in using S4/HANA for all areas of Finance (in particular, Accounts Receivable). The post holder will also be expected to recommend and implement improvements in our use of S4/HANA (especially for the Finance module).

The Council is engaged in an increasingly transformational approach to service provision, and IT is critical to the success of this as we drive a digital-first agenda to ensure staff are engaged in activities that add the greatest value.

This is an excellent opportunity to progress your career with a well-established company!

About the Role

We currently have a vacancy in the IT SAP team for an experienced SAP Support Officer, reporting to the IT Application Support Manager.

The SAP Support Officer will work with S4/HANA, Fiori, SAP Analytics Cloud as well as our standard Microsoft products.

You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.

Key Responsibilities:

• Think analytically and solve complex problems as part of providing support for S4/HANA
• Look for opportunities for improving the use of S4/HANA within the Council
• Deliver and document processes and procedures
• Work with multiple other teams across the Council, including IT teams, operations, projects, service desk, etc

Required Experience:

• Experience in financial processes in an enterprise environment
• Experience in supporting and completing configuration of SAP (preferably S4/HANA)
• Knowledge and experience of Fiori and/or other SAP products (e.g. SAP BTP)
• Knowledge and experience of SAP Analytics Cloud (SAC)
• Some exposure to Local Government

Required Skills:

As a confident and great communicator in complex IT environments, you will be able to explain and discuss highly technical concepts/issues and solutions with a variety of stakeholders

Benefits:

• Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service
• Generous family-friendly policies and practices
• Local Government Pension Scheme (LGPS) -? This is a valuable part of our rewards package for employees and includes life insurance
• The opportunity to lease electric vehicles at competitive rates with our staff electric vehicle (EV) leasing scheme (permanent staff only)
• A comprehensive IT package to support you to work safely and effectively
• Annually paid social work fees? for qualified social workers in adults and children’s (including senior practitioners) and Team Managers? where required
• Access to discounts on top UK retailers and local retailers
• A hybrid working arrangement gives you the option to work from home and access any of our? office locations
• A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions
• The ability to work abroad for up to a month a year

Sounds interesting? Click the APPLY button to send your CV for immediate consideration.

Candidates with previous experience or job titles, including; SAP Application Support Specialist, SAP User Support Technician, SAP System Support Coordinator, SAP IT Support Officer, SAP Customer Support Representative, SAP Operations Support Analyst, and SAP Technical Support Agent may also be considered for this role.