Sales Floor Manager

Posted 23 April by Duval Associates Ltd

Sales Floor Manager - Be responsible for sales performance for teams of between 8-14
Manchester tra la laaa - COME ON! What are you waiting for? Brilliant earnings - Monday to Friday!
Ace Basic Salary and to die for benefits!

Managed a Sales team? Managed KPIs? Ace Motivator? Brill on the CRM system?
Get on board the gravy train!!
Outbound B2B SaaS lead gen into the SME market - This is a glorious opportunity to get on board the gravy train, the best sales performance environment in the North. Award winning service and SaaS products.
We want energy, coaching, motivation, carrot with a little tiny bit of stick. Dynamic incentive driven people, teams and environment.

Manage your team of Young people, grads with experience to hit brilliant OTE levels!
The company will double in size in no time and with international offices already set up in 3 more counties, this is the time to be alive in sales management in Manchester!

Sales - Leadership - Coaching- Manchester based SaaS Tech business -Tech - Growth - Software Sales - Telesales

We’re looking an outbound sales leader who can manage, motivate and coach a sales team of 10 - 20 to success.
Monday - Friday role, with 1 Saturday per month. Permanent, full time.
Can you mentor and motivate a team in a high performing sales environment?
Speak to Kaylie or Lauren @ Duval for more details!

This role requires a sales floor manager who can get the best out of their people. You’ll need experience of KPI’s, campaigns, data and a proven track record of leading a team of 10 - 20 and helping them successfully meet tartgets.

The Role:

  • Lead your team and ensure they fully understand their main driver to achieve the target and hit SLA/KPIs
  • Ongoing development planning to drive performance through effective communication and documentation
  • Plan for the week/month ahead based on current issues and analysis of the previous week/month’s stats
  • Deliver weekly plans through daily performance & stat reviews
  • Performing coaching, 1:1’s, agent contribution reviews, conduct & behaviours reviews in line with policies
  • Deliver documentation based on the constant coaching and improvement of their team
  • All compliance is adhered to by ensuring paperwork is clear, concise and legible with all areas completed for review by senior management
  • Keep up to date with any campaign/company updates and changes


What we’re looking for:

  • Must have at least 3 years’ experience in a management position leading a sales team to targets
  • Competent user of salesforce
  • Uses statistical analysis to implement long-term and short-term fixes
  • Set a constant example in terms of behaviour and setting standards
  • Gains feedback and analyse the way you communicate
  • Always consistent and professional
  • Manages and assists in performance improvements
  • Analytical and problem-solving skills - can interpret MI and deliver Action Plans
  • Good understanding of Inbound and Outbound telephony/dialler systems
  • Excellent communication skills - effective coaching skills; the ability to build relationships & can motivate staff
  • Strong organisational aptitude and proven time management skills
  • Excellent people management skills
  • The proactive and decisive approach to problem-solving
  • Strong organisational aptitude and proven time management skills
  • Highly effective communication

The Benefits:

  • 25 days’ holiday, plus bank holidays.
  • Day off on your birthday.
  • Perkbox discounts.
  • Holidays increase after 2- and 5-years’ service.
  • Pension Plan and Life Insurance.
  • Access to Employee Assistance Programme.
  • Company incentives, access to discount schemes.


Are you a manager, motivator and outbound sales leader? Apply now, or speak to Kaylie or Lauren @ Duval for all the info!

Reference: 52523192

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