Sales Co ordinator
Working hours:
Mon-Thurs: 7am-4pm
Fri: 7am-2:30pm
Contract: Temp to Perm
£12.25 per hour
HR Employment is looking for a Sales Co ordinator to join our well established client on a Temp to Perm basis. The work is office based in West Bromwich.
Main Duties include:
• Check through incoming emails from customers / disposal sites to see what action is required & resolving or delegating to correct department.
• Inbound calls from customers requesting things from quotations, dates for bookings, service issue resolutions, ETA’s or other general guidance.
• Inbound calls from drivers / internal staff regarding service issues to be resolved as part of a team.
• Raising quotes for the Head of Waste management solutions & sending quotation numbers to the customer including blank booking forms & pre-acceptance while also managing internal BMS.
• Sending out account applications to new customers when required & sending over to accounts on their return.
• Handling booking requests for a variety of vehicles & uploading onto google calendar. Ensuring all backing documents for loads are matched up along with quotations for the job.
• Liasing with the technical team if any additional data is required for bookings & communicating these requirements with customers if necessary.
• Routing work on occasions of Holiday or sickness (some transport experience would be desirable for this)
• Check over of invoices produced by the admin team to ensure prices, weights & and miscellaneous charges are correct before submitting to Accounts for final approval.
• Invoice query investigations to assist accounts.
• Occasional set up of new customers in QC system after approval with accounts.
• Producing reports from the system on customers request for collections data.
Key Skills:
• Someone who can think on their feet & is good at problem solving.
• Someone with a good attention to detail.
• Good customer service skills.
• Works well as a team but also can work well on their own if needed.
• Some transport experience desirable but not required.
• Good with excel & internet based programmes.
• Proactive
• Strong admin experience
Reference: 52550062
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
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