Sales and Retentions Advisor

Posted 9 May by Pertemps SSDC - DDT
Easy Apply
£23,000 - £24,000 per annum
Borehamwood , Hertfordshire
Permanent, full-time
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Posted by Pertemps SSDC - DDT
Sales and Retentions Advisor
A top UK insurer with ambitious growth plans is increasing head count and looking to recruit a new member for the customer services team. We are looking to hire a Sales and Retentions Advisor on a permanent basis. The main function of this role is to sell insurance products, support the customer's online sales journey & retain customers that are wishing to cancel their existing policies.
This role offers Hybrid working and Monday to Friday only.

 Key Responsibilities: 
  • Sell insurance policies to to new and existing customers. 
  • Maximise sales opportunities primarily through inbound channels however some outbound selling may also be required. 
  • Liaising with customers to be able to identify and respond to their needs, resolving queries by liaising with any relevant parties, both internal and external.
  • Deliver good outcomes for both customer and company policy. 
  • Handle objections effectively, in order to retain customers and offer them the best deals for them. 
Key Skills:
  • Previous customer service experience.
  • Sound experience working towards performance and sales targets.
  • Excellent telephone manner.
  • The ability to communicate effectively.
  • An Intermediate level of Excel and Word.
Benefits:
  • Hybrid working
  • Career development opportunities
  • 24 days holiday + one extra day for your birthday and the opportunity to buy 5 more days
  • Private Health care

Reference: 52618613

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