Sales Administrator

If you're passionate about customer service, excel at organisation, and thrive in a supportive work environment, our client wants you to join their vibrant team as a Sales Administrator!

Become an integral part of ALM Studio's Team as they begin the next leg of their growth journey! Located in their stunning Ascot showroom, you'll play a pivotal role to ensure the seamless operation of their showroom and provide invaluable support to the sales team.

About the Role: 

As a Sales Administrator, you'll be the friendly face greeting customers and the backbone of the company's customer service efforts. From managing inquiries to maintaining showroom orderliness, you'll play a pivotal role in the team's success. Plus, this position offers excellent opportunities for career advancement.

Key Duties:

• Maintain a welcoming atmosphere in the showroom, ensuring customer satisfaction.
• Act as the main point of contact for customer inquiries, managing everything from product queries to order tracking.
• Handle lead intake, appointment scheduling, and survey coordination.
• Collaborate closely with accounts and ordering departments.
• Keep sales and customer records accurate and up to date.
• Generate monthly sales reports and stay informed about new product offerings.
• Assist with telephone inquiries and warranty requests.
• Provide exceptional post-sales support.
• Process orders with precision, ensuring all necessary information is gathered from clients.
• Keep daily office operations running smoothly and assist with various administrative tasks.
• Manage Houzz profile.
• Organise and manage events.

Requirements:

• Strong organisational and multitasking abilities.
• Thorough understanding of customer service principles.
• Proficiency in IT tools.
• Friendly and approachable demeanour.
• Team player with the ability to work independently and contribute innovative ideas.
• Previous experience in a similar role is a plus.

Perks:

• Join a reputable and progressive company.
• Play a crucial role in the sales team's success.
• Competitive salary commensurate with experience and contributions.
• Pension scheme.

 Apply now to embark on an exciting career journey! Please attach your up to date CV and the hiring company will be in direct contact.

Good luck!