Residential lettings and services manager

Job Title: Residential Lettings & Services Manager

Location: Elephant and Castle

Hours: Full-time: Monday to Friday, 9 am - 5:30 pm (flexible hours considered)

Salary: £40,000 + potential 20% bonus based on KPIs

I working with a very well known real estate company who can help managing the vibrant and diverse residential community. As the Residential Lettings & Services Manager, you'll play a pivotal role in providing top-tier leasing services and exceptional customer care to our residents. This is an exciting opportunity to contribute to our ten-year strategic journey, ensuring that every resident enjoys a comfortable and fulfilling living experience.

Key Responsibilities:

• Direct lettings via portals and managing third-party agents
• Progressing new tenancies, conducting referencing and right-to-rent checks
• Organizing and conducting viewings, negotiating offers, and finalizing leases
• Maintaining property presentation and conducting pre/post-move inspections
• Cultivating community engagement through events and communication channels
• Forging partnerships with service providers and local businesses for resident benefits
• Ensuring health and safety compliance and coordinating asset performance reports

Skills & Experience Required:

• Strong interpersonal and negotiation skills
• Proficiency in residential letting procedures and IT tools
• Social media savvy and community engagement experience
• Attention to detail and ability to handle multiple tasks
• Proactive, dynamic, and solution-oriented approach
• Strong financial management and communication skills

To apply for this exciting opportunity, please submit your resume, I look forward to reviewing your application.

We work as one

The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward