Relationship Strategist and Support to the Vice Chairman

ISS provide workplace and administration services to prestigious clients across London. We are seeking an Relationship Strategist and support to the Vice Chairman of a global financial services business based in the heart of the West End.

This role will provide administrative and operational support to the Vice Chairman with a focus on EMEA as part of an integrated global team in a fast-paced and dynamic environment.

Key Responsibilities & Tasks

• Prioritise and align time to client priorities with global-based Relationship Strategy colleagues.
• Identify opportunities to foster connectivity.
• Develop strong internal relationships with account management teams to enhance delivery of services to clients.
• Strategically plan, schedule, track and manage frequency of client interactions.
• Proactively map travel to priority markets, client-related engagements, conferences, and philanthropic/ personal commitments.
• Develop and maintain relationships with clients and their key personnel.
• Participate in the annual strategic planning process to align 12-month calendar with business priorities, key activities, and events.
• To support a flexible diary, blending professional and personal obligations, liaising with personal staff as appropriate.
• To support with and organise complex and often fluid and personal travel itineraries and arrangements for commercial and private air travel, visas, trusted traveller programs, airline special services and country-specific requirements, as well as ability to manage urgent issues on the ground.

Experience & Traits

• 5+ years of progressive administrative experience including significant C-suite experience.
• Solid project management skills.
• Extensive experience managing complex travel arrangements
• Significant knowledge of the Investment Management industry
• Ability and self-drive to operate in a highly collaborative, connected, and dynamic team.
• Ability and willingness to work out of non-office hours when required, flexibility is essential.
• Ability to thrive in a fast-paced, nuanced, complex and ever-changing environment.
• Highly organised with outstanding attention to detail and process oriented.
• Impeccable verbal and written communication skills.