Registered Team Manager

This role has a starting salary of £43,923 per annum, based on a 36 hour working week. This is a 12-month fixed term contract opportunity.

Are you passionate about delivering outstanding residential care services? We have an opportunity for a Registered Team Manager to join our fantastic team at Mallow Crescent (Supported Living) in Guildford.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependants leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Team

Mallow Crescent is a supported living Service for adults with learning disabilities. The service is registered with the Care Quality Commission (CQC) and works in accordance with good practice guidance and standards. Our Vision is to provide outstanding services and be an employer of choice with highly trained, passionate and dedicated staff.

About the Role

This role provides direct care to individuals living in their own homes and in-house residential establishments across the county. The Registered Team Manager will provide leadership to ensure a service with a high-quality, person-centred focus and will promote a positive culture that is person-centred, open, inclusive and empowering.
Reporting to the Senior Manager, you will become the Registered Team Manager in line with CQC requirements. You will be responsible for all aspects of the operational management of the service to ensure that the care needs of people using the service are met in accordance with the CQC standards and current legislations. You will provide leadership to ensure a service with a high-quality, person-centred focus and will promote a positive culture that is person-centred, open, inclusive and empowering.

You will systematically monitor and review the quality of the care provided within the services to maintain high standards and take the lead on all operational Human Resource issues for the team as well as managing the budgets for the service.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Relevant qualification or substantial experience of working in the service area
• High level working knowledge of relevant legislation and procedural frameworks and practice standards, and an understanding of the principles of confidentiality and information governance and how these apply to social care
• Proven experience of all aspects of staff management including dealing with complex HR issues
• Proven written and oral communication and interpersonal skills with good negotiation and influencing skills, and the ability to maintain effective working relationships at all levels
• Competent in a range of IT tools including MS Office and database management systems with the ability to manage budgets in accordance with financial procedures
• Ability to communicate with compassion and authority in challenging situations and with resistant individuals, be able to effectively engage with people in complex situations both short-term and building relationships over time.

The job advert closes at 23:59 on 19/05/2024 with interviews planned for week commencing 03/06/2024.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.