Quality and Risk Manager

Posted 9 May by New Directions
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  • Line Management of Quality Assurance Auditor, providing guidance, mentor ship, and performance evaluations.
  • Support the Head of Quality Assurance and Compliance in the production of management reports.
  • Support the Head of Quality Assurance and Compliance with attendance at Business Partner meetings, as required.
  • Deputise in the absence of Head of Quality Assurance and Compliance

Legal

  • Responsible for ensuring systems and processes are updated in line with legislative changes
  • Develop and deliver training to ensure conformance with company policy and regulatory requirements

Data Protection

  • Support the Data Protection Lead and be first point of contact for all data protection queries, providing first line advice for SARs, breaches, and erasure requests.
  • Support the Data Protection Lead with the design of GDPR audit schedules, conduct data protection investigations and impact assessments.

Audits and inspections

  • Monitoring and reporting on non-conformities, leading in root cause analysis and ensuring improvement plans are implemented
  • Identify Compliance and QA training needs for Group
  • Create internal audit programme and timetable covering regulatory compliance and quality assurance, reporting on findings and conducting detailed analysis of actions to be taken
  • Ensure that the Group has up to date policies and procedures and associated documentation in all areas of internal and external compliance and regulation

ISO

  • Management Representative for ISO 9001:2015, ISO 14001:2015 and ISO 27001:2013, ensuring minimal noncompliance and successful maintenance of the standards.
  • Design of ISO internal audit schedule and lead in the preparation for external audits.

Business Processes

  • Evaluate and improve the effectiveness of policies, procedures and controls of risk management and governance for the Group

New Directions Education Ltd is acting as an Employment Agency in relation to this vacancy.

Required skills

  • Quality & Risk Manager - Administrative Services

Reference: 52614916

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