Project Officer

We are currently recruiting for a Project Officer to join our Support & Revenue and Communications & Marketing IT delivery team. This role will give you the opportunity to coordinate work across the team and supporting the management of budgets, resourcing, planning, delivery and reporting. You’ll also be ensuring our projects follow the correct governance and assurance processes.

The team deliver IT projects and services across our Membership, Fundraising, Commercial, Communications and Marketing business areas. These projects and services are crucial for the organisation and it’s a busy and hardworking team.

We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got passionate people in all our teams, and we've got so much more we want to achieve. We're for ever, for everyone, and we really mean that.

IT is a busy department and technology plays a key part in enabling the Trust to deliver on its strategic objectives. Our vision is to equip the Trust with the technology we all need to do our jobs confidently. Working collaboratively with all areas of the Trust, we focus on delivering the Trust’s priority information services at pace, focusing on the needs of our people and supporters. We are continuously improving and securing Trust information services and take great pride in what we do.

Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.

The Project Officer is responsible for coordination of activities across the team. Supporting the Head of IT Delivery in ensuring that all projects in the portfolio are properly planned and resourced, that budgets are carefully managed, and that our governance and assurance frameworks are followed. You’ll be ensuring that risks and issues are effectively managed, and that progress is tracked across the portfolio. Effective records management is also important in this role.

As well as supporting the portfolio project and operational delivery teams, you will be supporting and managing the delivery of small projects and workstreams within larger projects and programmes within the IT Support & Revenue and Comms & Marketing delivery portfolio.

You’ll need to be organised, proactive and flexible in your approach. It’s a busy and fast-paced portfolio, and priorities can change at a moment’s notice. Working across the team and building effective working relationships with a wide range of stakeholders across IT and in the relevant areas of the organisation.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. For this position we’re looking for someone who has:

• Experience of delivering IT related projects within governance and assurance frameworks
• Track record of teamwork and collaborative working
• Communications skills and evidence of effective stakeholder management
• Experience of managing and tracking project finances, resources, issues and risks
• Excellent organisational and planning skills to meet tight deadlines, multi-task, and work under pressure
• A knowledge and interest in technology delivery and how this enables businesses to succeed

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Tax-free childcare scheme

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.