Operations Manager

About us:

We are fencing specialists with a proud heritage that stretches back for more than one hundred years. We are a family-owned business and currently in the ownership of the fourth generation Corrie family. The company prides itself on supplying and delivering a quality assured product and service.

About the role:

This is an exciting opportunity to join JB Corrie as a member of the senior leadership team, reporting to the Finance Director. The Operations Manager is responsible for managing the day-to-day operations at Petersfield factory, including all aspects of production and despatch.

Specific Duties:

• Leading and managing Petersfield manufacturing, yard, and despatch staff members.
• Providing guidance and support to team members.
• Setting objectives, conducting performance reviews and providing feedback.
• Resolving conflicts and addressing employee concerns.
• Collaborate with HR to address performance issues and implement corrective actions.
• Training and developing team members.
• Maintaining employee records.
• Lead by example and ensure appropriate behaviour is role modelled when dealing with clients and fellow employees.
• Ensuring compliance with company policies and procedures.
• Ensuring all Petersfield operations are kept as efficient as possible, including managing / programming in-house and outsourced manufacturing, galvanising, powder coating and deliveries.
• Monitor new / existing orders and timings through the factory, managing / programming the manufacture of stock items alongside bespoke / standard manufactured projects, adjusting the production lead time accordingly and informing trade sales and contracts of any changes.
• Overseeing and managing the CRM system, ensuring all its users are kept informed / trained on its use. Monitoring the system to ensure all the users are inputting the information correctly and on time.
• Compile and review Safe working procedures, Risk Assessments and Method Statements
• Monitor and implement any required health and safety, including ensuring the safety of all employees and visitors. Identifying any potential hazards, liaising with internal and external health and safety officers, developing operational policies, and updating outdated policies. Keeping all policies and procedures up to date and recorded in accordance with the company’s instructions.
• Oversee the fire safety officer, discuss, record, and maintain fire safety including firefighting equipment.
• Ensure all machinery and forklifts are safe to use, ensuring all daily and weekly checks are carried out and recorded, annual inspections and preventative maintenance undertaken and recorded.
• Ensure delivery vehicles are maintained and safe. Ensuring the drivers are performing their daily safety checks and complying with driving rules. Organising maintenance and repair when required.
• Be aware of the requirements of the Quality Management system and ensure the highest level of quality and service to both external and internal customers is maintained, communicate this to all operational staff and monitor and review product quality and procedures.
• Record and monitor non-conformity’s, managing the changes required to stop repetition whenever possible.
• Ensuring materials are only sent out to the highest and acceptable standards. If issues arise, these are dealt with in a prompt and professional manner.
• Liaise with purchasing, requesting stock steel, stock material amounts and reorder levels to be set by the Business Development Manager and Trade Sales
• Manage and oversee regular stock checks and report findings to Finance Director
• To review, check, approve, and dispute operational invoices.
• Monitor any deterioration, damage to the building or associated area
• Monitor all boundaries and access points to ensure the premises are kept secure.
• Liaising with Petersfield Contracts, Petersfield Trade Sales, Scotland Contracts and Scotland Trade Sales. Replying to and answering requests swiftly and comprehensively.

Location: Petersfield, Hampshire

Hours: Monday - Friday, 37.5 hours, Full time

Salary: From £50,000 depending on experience

Benefits:

· Bonus scheme based on company operating profit

· 25 days annual leave plus bank holidays (including a Christmas shutdown) and the option to purchase an additional 5 days

· Enhanced maternity/paternity/adoption leave

· Enhanced sick pay

· Employer matched pension contributions

· Death in service

· Perkbox - a range of benefits, including health & well-being support

To be considered for the role, you must have the following;

• Right to work in the UK
• Strong management and leadership skills
• Good communicator
• Problem solving ability
• Adaptability
• Attention to detail
• Strong planning and organisational skills
• Deadline-orientated

Ideally you will be from a manufacturing background or have experience at this level in the engineering sector.