Office Administrator

Our client in Wells-next-the-Sea is a Charitable Community Benefit Society formed in 2006 by a group of local people who were concerned about the housing problem in Wells-next-the-Sea.

They provide affordable rented housing in Wells giving priority to key workers.

They currently own or manage 33 properties which they let on assured shorthold tenancies at less than market rents.

The Role

Homes for Wells is looking for a strong Part-time Administrator, with a 'can do' attitude, to support their General Manager.

The applicant must have good IT, bookkeeping and communication skills.

The role is based at their office in Wells.

Part time - working 20 hours a week. They can offer some flexibility on the timing of the hours.

1. Staff the office during agreed office hours (these will be fixed but they can offer some flexibility)

2. Be the first point of contact for all enquiries relating to HFW

3. Maintain the office in efficient working order, order office supplies, etc

4. Keep all correspondence and documents properly filed electronically.

5. Take responsibility for setting up efficient systems for filing of documents in an intuitive way on the 'oneDrive' and 'email folders'

6. Keep all databases up to date.

7. Be responsible for book keeping - including maintaining the accounts using Quick Books, managing payroll and pension contributions, monthly bank recs, monthly gift aid claims.

8. Check all rents are paid on time and chase any that fall short - after one week escalate to GM

9. Communicate rent increases agreed by the Board to tenants

10. Ensure all regular health and safety checks are carried out and documented eg electrical and gas checks and boiler services

11. Maintain the key dates diary with all essential dates.

12. Manage expressions of interest and property applications from potential tenants and present these in a sensible format on request.
Keep a database of jobs and incomes so that the client begin to understand affordability better.

13. Keep the office bible with all their office procedures up to date and suggest improvements

14. Keep a record of all rental properties in the area advertised on Right move or elsewhere

15. Keep records of press coverage

16. Manage and update databases to record donor contact and preference information

17. Cover all the functions of the General Manager when they are on annual or sick leave with the Chair

18. For two Saturdays each year set up, assist and pack up the HFW stall on Carnival Fete day and Christmas Tide.

19. Undertake training in line with appraisal.

20. Undertake any reasonable tasks as requested by the General Manager.

21. Refer media enquiries to the chair and assist with social media.

Initially please forward us your CV, and we'll consider you for the role.