Mobile Technician

Company background? 

SuperBike Factory was founded in 2010, and today with our market-leading brands of SuperBikeFactory.co.uk, WeWantYourMotorbike.com, WeBuyAnyBike.com, and SuperBikeLoans.co.uk, we are the largest retailer of used motorbikes in Europe.? 

With our industry-leading preparation facilities at our operational hubs in Cheshire, Donington Park, and West Yorkshire, we can offer customers a used motorbike with total peace of mind in terms of its quality. This is supported by our Excellent Trustpilot rating.? 

SuperBike Factory has grown significantly in recent years, underpinned by significant investment in the business with the development of the largest production facilities in Europe, the opening of our retail site at the iconic Donington Park race circuit, and additional direct-to-consumer showroom facilities around the UK.? 

With over 300 colleagues, we recognise that people are at the heart of what SuperBike Factory do, hence we offer industry-leading benefits packages, apprenticeship schemes, and an opportunity to succeed and develop in a fast-moving and fun business.? 

This is an exciting time to join the organisation at the start of a transformational period of growth.? 

You don't have to love motorbikes to work here, although many of our team have turned their passion into their career!? 

Responsibilities as our Mobile Technician will include: 

• Visiting various locations? 
• Delivering bikes to customers who recently purchased from us 
• Collecting bikes from customers who want to sell their motorcycle 
• Carrying out an appraisal on the mechanical and cosmetic condition of the bikes to be collected 
• Using your motorcycle knowledge and mechanical expertise, report and document any mechanical problems, cosmetic damage etc. 
• Ensuring all the necessary paperwork is completed 
• Arranging payment to the customer via our payments team 
• Manoeuvring the bikes onto the ramp and into the van and securing them safely into position 
• Occasional overnight stays may be required 

What we’re looking for in our Mobile Technician: 

• You will have a genuine interest and passion for motorcycles 
• You will have a flexible attitude to work 
• You will be customer-focused, driven to achieve and willing to go the extra mile 
• Be self-motivated, target driven & results orientated 
• Have good time-keeping skills 
• Have strong people skills with good negotiation and influencing skills 
• Be confident in your ability and driving/working on your own. 

Professional Skills & Qualifications: 

• Full manual UK Driving Licence with no serious driving convictions 
• Demonstrate your motorcycle knowledge and know the makes and models of a variety of motorcycles and their makeup 
• Have a good mechanical background and be able to recognise oil leaks, head gasket failure, problematic engine noises, mechanical issues, crash damage etc. 
• 2 years driving experience 
• Experience of driving a long wheel-based van 
• As a Mobile Technician, you are required to be flexible with the shift patterns 
• Comfortable manoeuvring heavy bikes on and off ramps to the vans 

In return, our Mobile Technician will receive the following benefits: 

• Netflix Membership • The Dining Group Discount Card • Gymflex Benefit • Group Life Assurance 4 x salary • 15% Staff Discount on Accessories • Staff Discounts on SBF Bikes • Salary Sacrifice Pension Scheme • Cycle to Work Scheme • Health Care + Wellbeing Benefits • Bereavement counselling, • Critical illness support • Legal support • Cancer Support • Fitness plans and nutrition advice • Physiotherapy +Mental Health Consultation • 24/7 Employee Doctor Help Line? 

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, or disability status.? 

We would love to respond to every application however due to the volume of applications we receive this isn't always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities at Superbike Factory Ltd.?