Middle Office Administrator

Reed Financial Services are representing with an award-winning Investment & Financial Planning firm with locations across Central & Southeast England.. Hiring for the Middle Office Department that monitors and controls many aspects of the Firm’s Day to day activities. The role itself encompasses a number of functions which will enable the department to monitor the transactions of the firm and ensure that at any one time we are aware of potential risks the firm may be exposed to. The role will also assist the Investment Managers with any queries that arise associated with the tasks detailed below.

Key accountabilities:

• Manage and monitor daily payment and journal cash movement requests submitted by Investment Managers and forward to our custodian for processing within strict time deadlines.

• Assist the Investment Managers with any queries arising from the daily processes of the Payments & Journals section.

• Processing of Debit and Credit interest

• Calculation of quarterly custody charges

• Processing of debit card transactions from clients.

• Liaise closely with our custodian on all aspects of client payments in and out of client accounts.

• Monitoring of client debt positions and communication with Investment Managers to ensure debt position are cleared in a timely manner, imposing fines in appropriate circumstances.

• Managing and monitoring cash on Closed Accounts.

• Assisting in other areas of the company as and when necessary

Competencies/skill set:

• Getting Things Done

Delivers on agreed objectives promptly; prioritises workload; remains professional under pressure.

• Communication & Sharing Knowledge

Confident, clear and accurate with all communication. Maintains accurate records and makes effective use of new technology.

• Customer Service

Positive attitude to find solutions in line with TCF principles.

Uses customer feedback to improve service.

• Effectiveness & Adaptability

Able to maintain a high volume of work, striving for continual improvements. Understands individual contribution in relation to corporate objectives. Presents a positive image and approach to change.

• Team Working

Shares knowledge, skills and experience with colleagues; understands team goals; is cooperative and supportive of others.

Qualifications/experience

required

• A general understanding of payments and journals and movement of funds on clients accounts.

• Good working knowledge of Excel

• The ability to work unaided and to use initiative when the need arises.

• Experience within Financial Services is desirable

Reporting line Senior Middle Office Analyst

Contractual hours Full Time - Between the hours of 8am and 5.30pm, i.e. 8am to 4.30pm or

9am to 5.30pm, Monday to Friday

Part Time 4 full days or 5 days at reduced hours